Kerja Sepenuh Masa, Client Account Manager di GSK Creative - Maukerja

Company Description GSK Creative is a Singapore-based creative agency that goes the extra mile to help businesses bring their ideas to life. With a dedicated team of experienced designers and writers, the company delivers boundary-pushing work in visual identity, editorial designs, copywriting, websites and digital marketing. GSK Creative collaborates closely with clients to tailor solutions to their specific needs and produce work that all parties can be proud of. With over 13 years of experience serving both large enterprises and growing start-ups, the agency values long-term relationships with clients and a supportive, family-like internal culture.

Role Description The Client Account Manager is a full-time, hybrid role based in Singapore, with flexibility for partial work-from-home arrangements. This role is responsible for securing new client accounts, managing day-to-day relationships with clients, serving as the primary point of contact, and ensuring projects are delivered on time, within scope, and to a high standard of quality. The Client Account Manager will coordinate with internal creative teams, prepare project briefs, track progress, and communicate updates, feedback, and requirements across stakeholders. Daily responsibilities include managing timelines and budgets, handling inquiries, identifying opportunities to grow accounts, and supporting pitches and presentations for new and existing clients. The role also involves monitoring client satisfaction, resolving issues proactively, and contributing to process improvements that enhance collaboration and service delivery.

Qualifications

• Strong client relationship management, account management, and stakeholder communication skills.
• Experience coordinating creative or marketing projects, including managing timelines, budgets, and deliverables.
• Ability to collaborate effectively with multidisciplinary teams (design, copywriting, web development, branding).
• Proficiency in verbal and written communication, including preparing proposals, reports, and presentations.
• Comfort with hybrid work arrangements and digital collaboration tools (e.g., project management software, video conferencing).
• Relevant experience in a creative agency, marketing, or related environment; familiarity with web design and branding concepts is an advantage.
• Strong organizational and problem-solving abilities, with attention to detail and a client-focused mindset.
• Diploma or degree in Business, Marketing, Communications, Design Management, or a related field preferred.