Company Description Standard Chartered Singapore, established in 1859, is a key hub for the bank’s global business leadership, technology operations, and innovation activities through SC Ventures. The bank supports individual and corporate clients across personal, priority, private, business, commercial, and corporate banking, helping customers build commerce and secure better financial futures. With over 165 years of presence in Singapore, Standard Chartered focuses on long-term relationships, comprehensive financial solutions, and responsible growth. The culture emphasizes collaboration, inclusion, and continuous learning, encouraging team members to bring their full selves to work and grow their careers in a dynamic environment.
Role Description This is a full-time, on-site Relationship Manager role based in Singapore. The Relationship Manager is responsible for managing and growing a portfolio of clients by understanding their financial needs, recommending suitable banking products and services, and providing proactive advisory support. Daily activities include conducting client meetings, preparing tailored proposals, monitoring account activities, and ensuring service quality and compliance with regulatory and internal policies. The role involves close collaboration with product, operations, and risk teams to deliver holistic solutions, resolve client issues promptly, and support both acquisition and retention initiatives. The Relationship Manager also tracks market trends and competitive offerings to help clients make informed decisions and contribute to the branch’s overall performance targets.
Qualifications
- Strong client relationship management, interpersonal, and communication skills to build trust, handle queries, and provide clear financial advice.
- Sales and business development capabilities, including experience in cross-selling, portfolio growth, and meeting revenue or performance targets.
- Solid knowledge of banking products and services across personal, priority, or corporate segments, with an understanding of financial planning and risk awareness.
- Analytical and problem-solving skills to assess client needs, interpret financial data, and propose suitable solutions while adhering to risk and compliance standards.
- Attention to detail and organizational skills to manage documentation, follow up on transactions, and maintain accurate client records.
- Ability to work collaboratively with internal stakeholders and adapt in a fast-paced environment with evolving client and regulatory requirements.
- Bachelor’s degree in finance, business, economics, or a related discipline; relevant professional certifications (e.g., wealth management, financial advisory) are an advantage.
- Previous experience in relationship management or client-facing roles within banking or financial services, preferably in Singapore or regional markets.