Act as a liaison between the business stakeholders and IT system vendors by translating business requirements into application requirements
Engage with business stakeholders to identify and analyse business needs, conduct requirements gathering, and define scope and objectives
Subject Matter Expert for Hospitality related core systems including Central Reservation Systems, Property Management Systems and more
Manage a team of project managers to deliver hospitality projects and programme including project scope, timeline, and deliverables
Provide recommendations for solutions or improvements to business processes through new technology, or review alternative uses of existing tools and processes
Evaluate products and services from different vendors, and conduct Proof of Concept (PoC) where necessary
Provide necessary change and support documentation
The Ascott Limited (Ascott) is a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans more than 200 cities across over 30 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA.
Ascott has more than 78,000 operating units and over 57,000 units under development, making a total of more than 135,000 units in over 800 properties.
The company’s serviced apartment, coliving and hotel brands include Ascott The Residence, The Crest Collection, Somerset, Quest, Citadines, lyf, Préférence, Vertu, Harris, Citadines Connect, Fox, Yello, Fox Lite and POP!.
Ascott’s loyalty programme, Ascott Star Rewards, offers exclusive benefits to its members when they book directly with Ascott for their stays at its participating properties.
Ascott, a wholly owned subsidiary of CapitaLand Investment Limited, pioneered Asia Pacific’s first international-class serviced apartment with the opening of The Ascott Singapore in 1984. Today, the company boasts over 30 years of industry track record and award-winning brands that enjoy recognition worldwide.