Job Summary
We are seeking an HR Account Executive to manage client portfolios for EmployStreet’s outsourced HR services, combining HR operations, client servicing, employee relations, and compliance support.
Responsibilities
Manage assigned client accounts as the primary HR contact to ensure seamless service delivery
Execute day-to-day HR operations including onboarding, offboarding, drafting employment contracts, issuing HR letters, and maintaining accurate employee records
Support payroll processing, attendance tracking, leave management, overtime calculation, and general HR administration tasks
Advise clients on Singapore employment laws, MOM regulations, and best HR practices to ensure compliance
Handle employee relations issues such as probation reviews, performance management, disciplinary actions, and grievance resolution
Coordinate work pass applications and renewals including Work Permit, S Pass, and Employment Pass as required
Assist clients with recruitment planning and manpower resource management
Build and maintain strong client relationships by promptly addressing HR matters and providing proactive support
Prepare detailed HR reports while safeguarding employee data confidentiality in compliance with PDPA
Preferred competencies and qualifications
Diploma or Degree in HR, Business Administration, or related field
2–4 years of experience in HR generalist or HR operations roles
Knowledge of Singapore employment practices and HR regulations
Experience in F&B, retail, hospitality, or SME sectors is advantageous
Strong communication and interpersonal skills to confidently engage with business owners, managers, and employees
Ability to independently manage multiple client accounts and diverse HR matters
Practical, organized, and solution-oriented approach to problem-solving