a) Depot Operations Management
- Lead and manage daily depot operations, including UCO collection, transportation, receiving, and storage.
- Plan and optimize collection routes, vehicle utilization, manpower, and collection schedules.
- Monitor depot productivity, operational performance, and operating costs.
- Coordinate with transport teams and relevant departments to ensure smooth collection operations.
- Identify operational issues and implement corrective actions to improve efficiency.
b) UCO Volume Acquisition, Sales & Marketing
- Lead UCO supplier acquisition and achieve depot volume targets.
- Develop and execute sales and marketing activities to grow UCO collection volume.
- Conduct prospecting, supplier visits, negotiations, and follow-ups.
- Build and maintain strong relationships with existing and potential UCO suppliers.
- Monitor supplier performance and identify opportunities to increase collection volume.
- Maintain accurate records of prospects, supplier acquisition, activities, and UCO volumes.
c) PUSH / Drivers Administration & Operations
- Manage PUSH and driver-related administration and operational activities.
- Monitor collection schedules, UCO volumes, cash payments, drum deployment, and compliance.
- Address operational and system issues and coordinate with relevant departments for resolution.
d) New Outlet Management
- Oversee the onboarding and setup of new outlets, including documentation, system registration, payment arrangements, and drum deployment.
- Ensure new outlets meet all operational requirements before activation.
- Monitor newly acquired outlets to ensure smooth transition into regular collection.
e) Regulatory Compliance & Safety
- Ensure depot operations comply with applicable laws, licenses, permits, company policies, and SOPs.
- Ensure MPOB, municipal, environmental, and other relevant licenses and permits remain valid.
- Monitor health, safety, and environmental practices and ensure corrective actions are taken when required.
- Support regulatory inspections and audits.
f) Reporting & Systems
- Review and submit accurate daily, weekly, and monthly depot reports.
- Monitor key depot KPIs, including UCO volume, outlet growth, collection efficiency, and operating costs.
- Ensure operational data and records are accurate, updated, and properly maintained.
- Oversee the use and implementation of operational systems, including FHEES and other relevant platforms.
g) Customer & Stakeholder Management
- Manage key customer, supplier, outlet, transport, and business partner relationships.
- Handle escalated inquiries, complaints, and urgent operational matters.
- Ensure service standards are maintained and issues are resolved promptly.
h) People & Cost Management
- Lead and manage depot personnel to achieve operational and business targets.
- Set team responsibilities and KPIs and monitor performance.
- Manage manpower, attendance, discipline, and training requirements.
- Monitor depot expenses and ensure resources are utilized effectively and within approved budgets.
i) Business Improvement & Other Duties
- Identify and implement initiatives to improve depot productivity, service quality, cost efficiency, and business growth.
- Work with Head Office and other departments on business and operational initiatives.
- Perform other duties and responsibilities assigned by management.
Pay: RM3,000.00 - RM4,000.00 per month
Work Location: In person