Kerja Sepenuh Masa Customer Service, Gaji tinggi MYR 3,500 di TND Express (M) Pulau Pinang - Maukerja

Excellent hands-on skills with eye for details

Ability to work independently.

Positive attitude and responsible character.

Pleasant personality with focus on excellence in customer service.

Prior working experience will be an added advantage.

Self-starter with good communication and interpersonal skill.

Possess self-confidence and be able to actively interact with all relevant parties.

Fresh graduate and SPM leavers are encourage to apply.

Required language(s): Mandarin, English and Bahasa Malaysia

Resolving customer queries through inbound calls, emails, and live chats

Identifying customer needs and assisting them in using specific feature and functionalities in my client's social media platform

Following up with customers to ensure their issues are resolved

Professional customer service skills with a solutions mindset including the ability to deliver an exemplary customer experience

Exposure to handling inbound calls, email, and chat support