Kerja Separuh Masa, QA Analyst - Test Automation Engineer - IT Support Specialist di Diamond Films Chile - Maukerja

Role Description

These roles help keep software reliable before release and resolve technology issues that affect users. They work with developers, product teams, and IT operations to reproduce problems, verify fixes, and document findings so recurring issues can be addressed.

The QA Analyst translates requirements into test cases, runs functional and exploratory tests, and reports defects and release risks. The Test Automation Engineer builds and maintains automated tests for user interfaces and APIs, integrates them into deployment pipelines, and investigates failures to distinguish software defects from unreliable tests. The IT Support Specialist responds to service requests, troubleshoots device, application, account, and connectivity issues, and escalates complex incidents with clear diagnostic notes.

Qualifications

• Diploma or degree in Information Technology, Computer Science, Software Engineering, or a related field, or equivalent practical experience.
• Experience in software quality assurance, test automation, or end-user IT support relevant to the position.
• Ability to reproduce issues, gather evidence, and document expected and actual behaviour clearly.
• Familiarity with issue tracking or service desk tools and the ability to prioritise problems by user impact.
• For QA analyst roles, experience designing test cases from acceptance criteria, preparing test data, running regression tests, and verifying fixes.
• For automation roles, proficiency in a language such as JavaScript, Python, or Java, with experience using test frameworks, version control, and CI/CD pipelines.
• For IT support roles, experience troubleshooting Windows or macOS, productivity applications, user accounts, and common network or VPN issues.
• Clear communication skills and the ability to explain technical issues to users, developers, and other colleagues.