- 1114 SERANGOON ROAD Central Region (Singapore) Singapore
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Team Leadership & People Management
Lead, coach, and motivate a team to achieve individual and team objectives.
Set performance goals, conduct regular performance reviews, and provide constructive feedback.
Recruit, onboard, and develop team members; identify training and development needs.
Foster a positive, collaborative, and high-performance work culture.
Manage scheduling, workload allocation, and team capacity.
Operational Management
Plan and oversee day-to-day operations to ensure efficiency, quality, and compliance.
Develop and implement processes, policies, and best practices to improve workflows.
Monitor key performance indicators (KPIs) and prepare regular reports for senior management.
Resolve escalated issues, operational bottlenecks, and team conflicts in a timely manner.
Ensure compliance with company policies, industry regulations, and health and safety standards.
Strategic Planning & Delivery
Contribute to departmental strategy and translate it into actionable team plans.
Manage projects and initiatives from planning through execution and evaluation.
Identify opportunities for cost savings, process improvement, and service enhancement.
Collaborate cross-functionally with other departments to support organizational objectives.
Budget & Resource Management
Assist in preparing and managing the departmental budget.
Monitor expenditures and ensure efficient use of resources.
Manage vendor relationships and procurement as required.
Stakeholder Management
Serve as the primary point of contact for internal and external stakeholders.
Communicate team progress, risks, and outcomes to senior leadership.
Build and maintain strong relationships with clients, partners, and colleagues.
Education & Experience
Bachelor's degree in any field or equivalent experience.
5+ years of relevant experience, including 3+ years in a supervisory or leadership role.
Proven track record of leading teams and delivering results.
Skills & Competencies
Strong leadership, coaching, and people-management skills.
Excellent communication, presentation, and interpersonal skills.
Strong analytical, problem-solving, and decision-making abilities.
Proficiency in [relevant tools/software, e.g., MS Office, project management tools, CRM].
Ability to manage multiple priorities in a fast-paced environment.
Key Attributes
Results-driven and accountable.
Collaborative and emotionally intelligent.
Adaptable and resilient under pressure.
High integrity and professionalism.
Team performance against targets and KPIs.
Operational efficiency and quality metrics.
Employee engagement and retention.
Budget adherence and cost management.
Stakeholder/client satisfaction.
Peringatan Penting
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