Kerja Sepenuh Masa, Outbound Sales Representative di John Lee Federal Territory - Maukerja

Company: John Lee Group

Location: Malaysia (Hybrid, 2 to 3 days on-site per week)

Employment Type: Full-Time

John Lee Group is an international business education and training company founded by John Lee, a New York Times bestselling author, entrepreneur, investor and business mentor.

Through seminars, workshops and mentorship programs, we empower aspiring entrepreneurs, business owners and professionals with practical strategies to grow their businesses, develop their skills and achieve greater success.

Learn more at *************

We are looking for a proactive and results-driven Outbound Sales Representative to join our growing sales team.

Your primary responsibility is to engage, nurture and convert prospective customers into paying clients for our educational programs and mentorship offerings.

You will focus on following up with leads generated from events, webinars and marketing campaigns, while also executing new outbound sales strategies and initiatives introduced by the sales leadership team.

This role is ideal for someone who enjoys speaking with people, is disciplined in following up and is motivated by achieving sales results.

1. Outbound Sales & Lead Conversion

• Proactively reach out to prospective customers through phone calls, WhatsApp, emails and other relevant communication channels.
• Follow up with leads generated from seminars, workshops, webinars, events and other marketing initiatives.
• Engage and nurture existing leads to identify buying intent, uncover needs and convert prospects into paying customers.
• Conduct consultative sales conversations to understand prospects' goals, challenges and interests, and recommend suitable educational programs.
• Confidently present program offerings, handle objections, negotiate where appropriate and close sales.
• Maintain consistent and timely follow-ups to maximise conversion opportunities.

2. Lead Management & Sales Pipeline

• Manage assigned leads throughout the entire sales cycle, from initial outreach to successful enrolment.
• Maintain accurate and up-to-date records of prospect interactions, follow-up activities and sales opportunities using the company's CRM system.
• Prioritise high-potential leads and ensure no qualified sales opportunities are overlooked.
• Monitor and manage personal sales pipeline to achieve individual sales targets and performance expectations.
• Provide regular updates on sales activities, pipeline progress, conversion rates and sales results.

3. Sales Campaigns & Funnel Execution

• Execute outbound sales strategies, campaigns and new sales funnels introduced by the sales leadership team.
• Conduct targeted outreach to different lead segments based on campaign objectives and customer profiles.
• Re-engage past prospects, inactive leads and existing customers to identify new sales opportunities.
• Gather market feedback, common objections and customer insights to support improvements in sales messaging and conversion strategies.
• Participate in sales training, role-playing sessions, coaching and performance reviews to continuously improve sales effectiveness.

4. Customer Experience & Cross-Functional Collaboration

• Provide accurate and professional information about the company's programs, pricing, offerings and enrolment processes.
• Assist customers throughout the enrolment and payment process, including timely follow-up on outstanding payments where required.
• Collaborate with the operations, marketing and customer support teams to ensure a smooth transition from sales to program enrolment.
• Maintain positive relationships with prospects and customers while representing the company's brand professionally.
• Perform other sales-related responsibilities and initiatives as reasonably assigned by management.

Success in this role will be measured through:

• Achievement of monthly sales revenue and enrolment targets.
• Consistency and volume of outbound sales activities.
• Lead-to-sale conversion rates.
• Timeliness and effectiveness of lead follow-ups.
• Accuracy and consistency in CRM and sales pipeline management.
• Contribution to the success of new outbound sales campaigns and initiatives.

• Prior experience in outbound sales, telesales or consultative selling is preferred but not mandatory.
• Strong communication, interpersonal and persuasion skills, with a good command of English.
• Confident and comfortable initiating conversations, handling objections and closing sales.
• Self-motivated, proactive and disciplined in managing daily sales activities, especially while working remotely.
• Results-driven, resilient and comfortable working towards sales targets.
• Organised and detail-oriented, with the ability to manage multiple leads and follow-ups.
• Coachable, adaptable and eager to learn new sales techniques and strategies.
• Familiarity with CRM systems and sales tools is an added advantage.

• Hybrid Working Arrangement: Work remotely most days, with on-site attendance approximately 2 to 3 days per week.
• Structured Sales Training: Receive ongoing coaching, practical sales training and professional development.
• Performance-Based Earnings: Basic salary with opportunities to earn additional commission based on sales performance.
• Career Growth: Develop your sales capabilities and gain exposure to different sales strategies, campaigns and business education programs.
• International Exposure: Be part of a global education brand serving entrepreneurs and business owners across different markets.

If you're driven, enjoy connecting with people and are willing to put in the work to become a strong sales performer, we'd love to hear from you!