Kerja Separuh Masa, Salesforce Delivery Manager di VISEO ASIA - Maukerja

Responsibilities

• Lead end-to-end delivery of Salesforce projects, primarily managing engagements from offshore, while ensuring strong client engagement and clear communication across all stakeholders.
• Drive adoption of Salesforce best practices, including AI-powered features, automation, and multi-cloud solutions (Sales, Service, Marketing, Commerce).
• Oversee project governance, from proposals and kick-offs to delivery, invoicing, and post-implementation support.
• Manage vendor and stakeholder relationships, ensuring alignment with business objectives and compliance standards.
• Recruit, mentor, and upskill team members to maintain a high-performing delivery organization.
• Ensure data security, privacy, and regulatory compliance across all implementations.
• Promote agile delivery and DevOps practices for faster deployments and continuous improvement.
• Build and maintain long-term client relationships, driving account growth and customer success.

Profile

• Minimum Bachelor’s Degree in IT or Computer Engineering or other modules
• Minimum 10 years of regional Salesforce project implementation experience.
• Minimum 5–10 years of Salesforce experience across multiple clouds (Sales, Service, Marketing, Commerce).
• Strong technical background with Salesforce knowledge and integration experience (MuleSoft, API-first, cloud-native platforms).
• Familiarity with AI capabilities (Einstein, Data Cloud) and digital transformation initiatives.
• Experience in agile delivery and DevOps practices.
• Certifications: PMP, Prince2, and Agile certifications (Scrum Master) are a plus.