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Kerja Sepenuh Masa, Senior Key Account Manager di Robert Walters - Maukerja

Senior Key Account Manager

Robert Walters

Singapore

Kongsi
Simpan

Lokasi Kerja

  • Singapore

Penerangan Kerja

Tanggungjawab

A leading global healthcare organisation is seeking a Senior Key Account Manager to join their Speciality Care division in Singapore. This role offers you the opportunity to make a meaningful impact by promoting innovative prescription drugs and dermatological skincare solutions to clinics, hospitals, pharmacies, and healthcare professionals. You will play a pivotal part in supporting the launch of specialty biologics, driving business growth, and nurturing relationships with key opinion leaders. The organisation is renowned for its commitment to professional development, supportive leadership, and inclusive culture, providing flexible working opportunities and access to ongoing training. If you are passionate about advancing patient care and thrive in a collaborative environment where your expertise is valued, this position promises both personal and professional fulfilment.

What You'll Do

As a Senior Key Account Manager – Speciality Care based in Singapore, you will be at the forefront of driving business success by engaging with healthcare professionals across multiple channels. Your day-to-day responsibilities will involve building trusted relationships with clinics, hospitals, pharmacies, dermatologists, paediatricians, and pharmacists. You will plan impactful sales calls that foster collaboration and understanding of patient needs while implementing targeted marketing strategies that align with organisational goals. By managing accounts from order placement through product listing processes in hospitals to goods exchange logistics, you ensure seamless service delivery. Your role extends beyond sales as you provide empathetic patient support throughout their treatment journey—facilitating onboarding sessions, monitoring adherence rates, and conducting follow-ups. You will also handle complex hospital listing submissions and procurement logistics while maintaining rigorous reporting standards for adverse events or quality complaints. Through business analysis presentations each quarter, you translate ground-level insights into strategic marketing input that shapes future initiatives. Success in this role requires a blend of interpersonal skills, analytical acumen, and a passion for advancing therapeutic dermatology solutions.

  • Take responsibility for achieving or exceeding sales targets within your assigned territory by promoting prescription drugs and dermatological skincare products to clinics, hospitals, pharmacies, dermatologists, paediatricians, and pharmacists.
  • Plan, schedule, and conduct regular sales calls with healthcare professionals across various channels to ensure optimal frequency and engagement.
  • Implement marketing action plans designed to meet territory sales objectives while consistently identifying new growth opportunities within the market.
  • Utilise marketing materials effectively to drive awareness among healthcare professionals and their patients, encouraging adoption of therapeutic solutions.
  • Manage end-to-end account servicing including order placement, product listings in hospitals, goods exchange processes, and ensuring seamless customer experience.
  • Provide comprehensive patient support throughout the specialty treatment journey by facilitating onboarding, adherence monitoring, and follow-up activities.
  • Handle hospital listing submissions, formulary applications, tender management, procurement logistics, and ensure timely reporting of local adverse events or pharmacovigilance cases.
  • Collect feedback from healthcare professionals regarding products and competitors; report insights promptly via weekly updates to inform strategic decisions.
  • Assist with product recall operations or field safety corrective actions as required by regulatory standards.
  • Conduct business analysis and present quarterly territory business plans with a strong focus on translating field insights into actionable marketing input.

What You Bring

The ideal candidate for the Senior Key Account Manager – Speciality Care role brings extensive experience from the pharmaceutical industry along with specialised knowledge in biologics or immunology. Your background includes direct exposure to dermatology practices which enables you to connect empathetically with healthcare professionals while understanding their unique challenges. You have consistently demonstrated loyalty through high sales achievement records and effective management of key opinion leaders—building networks that promote shared success. Your expertise extends into OTC product management within modern trade settings where you have expanded customer bases collaboratively. You possess strong selling techniques combined with considerate negotiation approaches that nurture long-term partnerships. Analytical skills are central to your ability to review market trends thoroughly; presenting territory business plans backed by actionable insights is second nature. Creative thinking drives your resourcefulness when solving problems—always aiming for continuous improvement within an inclusive team environment. Your proficiency in English communication ensures clarity during presentations or training sessions while your interpersonal skills foster trust among colleagues and clients alike.

  • Minimum degree holder in any major; pharmacy, science or biomedical qualifications are preferred for deeper industry understanding.
  • At least 5–8 years’ proven experience within the pharmaceutical sector demonstrating commitment to advancing patient care.
  • Direct experience with biologics/oncology/vaccines/immunology is highly valued given the immunology focus of specialty biologics launches.
  • 1–2 years’ hands-on experience in dermatology is preferred to ensure familiarity with clinical practices relevant to the role.
  • Demonstrated track record as a high sales achiever coupled with effective KOL management skills that foster communal growth.
  • Experience handling OTC products in modern trade environments is advantageous for expanding customer base beyond traditional channels.
  • Strong selling and negotiation abilities paired with collaborative team player mindset that supports interdependent success.
  • Excellent business analytical skills enabling you to conduct thorough market reviews and present insightful territory business plans.
  • Creative problem-solving capabilities focused on continuous improvement within a supportive leadership framework.
  • Proficiency in oral and written English communication complemented by strong presentation skills for engaging diverse audiences.

What Sets This Company Apart

This organisation stands out as a global leader committed to advancing therapeutic solutions that improve lives across communities. Employees benefit from flexible working opportunities tailored to individual needs—allowing you to balance professional aspirations with personal commitments seamlessly. Generous pension contributions reflect the company’s dedication to long-term financial wellbeing while ongoing training programmes empower you to grow your knowledge continuously. Supportive leadership fosters an inclusive culture where every team member feels valued for their dependability and collaborative spirit. The workplace thrives on sharing ideas openly; communal achievements are celebrated as much as individual milestones. With access to knowledgeable mentors who guide your development journey alongside state-of-the-art resources for learning new skills or technologies—you are positioned for sustained success within an environment built on trust and mutual respect.

What's Next

If you are ready to advance your career in therapeutic dermatology while making a positive impact on patient care across Singapore’s healthcare landscape—this is your moment!

Apply today by clicking on the link provided below; take the next step towards joining an organisation where your expertise is valued and your growth is supported.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd

ROC No.: 199706961E | EA Licence No.: 03C5451

EA Registration No.: R26164354 Lili Bao

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