Kerja Sepenuh Masa, Sr. ServiceNow Engineer di Tech Tiera Corporation Federal Territory - Maukerja

ServiceNow Engineer (Senior Specialist)

Petaling Jaya, Selangor, Malaysia

Permanent full time

Support the ServiceNow platform's core modules, IT Asset Management (ITAM), Discovery / IT Operations Management (ITOM), and CMDB, to ensure its reliable and effective operation.  

Specialist knowledge (work experience, further qualification): 

• ServiceNow experience over 2 years as developer, business expert or similar. 

• Understanding of ServiceNow architecture, principles and processes. 

• Proficiency in ServiceNow configuration including workflows, business rules, UI policies and scripting. 

• Experience in ServiceNow Discovery and MID Server setup 

• Hands-on experience with ServiceNow integrations using REST API. 

• Understanding of Automated Test Framework (ATF) and deployment processes. 

• Understanding of ITIL processes. 

• Excellent understanding of general IT infrastructure landscapes and technologies 

• Familiarity with Atlassian tools (JIRA, Bitbucket, Confluence). 

• Ability to work in agile environment. 

• Exceptional problem-solving skills, effective communication and interpersonal skills. 

• Logical and analytical thinking. 

• All the above are compulsory requirements.