Kerja Sepenuh Masa, Assistant Manager, Learning - Talent Development di National Healthcare Group - Maukerja

Job Specifications

Programme Development & Delivery

• Develop, implement and continuously enhance learning initiatives that support organisational priorities, professional growth and a culture of continuous learning.
• Curate relevant learning resources, programmes and developmental experiences to support diverse learning needs and career aspirations.
• Design, coordinate and deliver learning interventions, workshops, briefings and orientation programmes.
• Partner internal stakeholders, subject matter experts and external providers to source and deliver high-quality learning solutions.
• Evaluate programme effectiveness and learner experience using feedback, participation data and learning metrics, and recommend improvements.

Learning Partnering & Stakeholder Engagement

• Serve as a key point of contact for learning and capability development matters.
• Partner stakeholders to facilitate access to learning opportunities and support employee development.
• Build relationships with internal trainers and cross institutional learning partners to expand learning offerings and development opportunities.
• Develop learning communications, publicity materials and learner engagement initiatives to foster a vibrant learning culture.

Learning Systems, Analytics & Digital Platforms

• Serve as the subject matter expert and administrator for the Learning Management System (LMS) and other learning technologies.
• Ensure the accuracy, integrity and maintenance of learning records, programme information and learning data.
• Generate learning and talent development reports, analyse trends and provide insights to support decision-making.
• Maintain learning-related digital platforms, microsites and learner resources.
• Identify opportunities to streamline processes and enhance user experience through technology and process improvements.

Governance, Funding & Programme Administration

• Manage learning sponsorships, awards, scholarships and funding schemes in accordance with organisational policies and governance requirements.
• Administer sponsorship documentation, bond management, claims processing and related audit requirements.
• Coordinate overseas travel applications and ensure compliance with organisational policies and approval processes.
• Manage budgets, vendor payments, procurement activities and associated administrative requirements.
• Maintain proper documentation, records and audit readiness for all learning and talent development activities.

Talent Development & Succession Planning

• Support the implementation of talent management and succession planning processes, including talent reviews, talent discussions and follow-up development actions.
• Coordinate talent development interventions and maintain talent-related records, reports and documentation.
• Prepare presentations, reports and analytics to support talent management and leadership development discussions.
• Provide coordination and administrative support for management trainee engagement and development activities.

JOB REQUIREMENTS

Education & Experience

• Degree in Human Resources, Education, Business or a related discipline.
• At least 2-4 years of relevant experience in Learning & Development, Talent Development, or a related HR function.
• Experience in managing learning programmes and initiatives end-to-end, from planning and stakeholder engagement to implementation and evaluation.

Knowledge & Skills

• Strong understanding of learning and development principles, adult learning and programme design.
• Strong project and programme management skills, with the ability to manage multiple priorities independently.
• Strong organisational skills, with meticulous attention to detail in areas such as budget tracking, documentation, reporting and process management.
• Good stakeholder management and communication skills, with the ability to engage and influence stakeholders across different levels.
• Comfortable working with learning systems, data and reporting, and supporting learning governance and processes.
• Demonstrates an innovative and technology-enabled approach to work, including the effective and responsible use of AI and digital tools to streamline workflows, automate routine tasks and improve productivity.
• Ability to translate organisational priorities and stakeholder needs into relevant learning opportunities and interventions.
• Working knowledge of talent management and succession planning is an advantage.

Attributes

• Meticulous, organised and dependable, with strong follow-through and attention to detail.
• Curious and open to new technologies, with a willingness to experiment and adopt better ways of working.
• Proactive, self-directed and comfortable working in an evolving environment.
• Strong analytical and problem-solving skills with a practical, solutions-oriented approach.
• Collaborative and able to build effective partnerships across functions.
• Strong ownership and accountability, with the ability to independently drive initiatives from concept to execution.