- Islandwide (Singapore) Singapore

Lokasi Kerja
Penerangan Kerja
Tanggungjawab
The Job:
You will ensure the stability, security and compliance of internet-facing public digital platforms hosted on Commercial Cloud. This is a critical role where you will be the backbone of operations — keeping systems running, audit-ready, and resilient, while driving continuous improvement in a high-compliance environment.
The Role:
IT Operations & Platform Management
• Ensure smooth day-to-day operations of public-facing digital platforms on Commercial Cloud.
• Oversee implementation and upgrades of software & hardware components.
• Manage system documentation, configuration, and lifecycle (remediation, retirement, disposal)
• Monitor systems for adherence to IT policies, standards and directives.
• Liaise with government agencies, contractors, and service providers to deliver O&M activities.
Compliance, Audit & Security
• Perform IT compliance activities: log reviews, access rights reviews, compliance reporting.
• Support and coordinate external system audits.
• Lead Vulnerability Assessment (VA) and drive remediation with vendors.
• Provide regular project and operational status reporting.
Incident & Problem Management
• Own and resolve system support issues and defects within SLA.
• Lead incident and problem investigations, including complex cross-system issues.
• Coordinate root cause analysis (RCA) with stakeholders.
• Provide timely updates to management and deliver consolidated incident reports & trend analysis.
• Ensure expedient closure of incidents and service requests.
Change & Continuous Improvement
• Drive continuous improvement for compliance, cybersecurity and operational processes.
• Lead requirement gathering, Change Request planning, execution, and communication.
• Manage integration with system integrators to deliver end-to-end solutions.
• Oversee acceptance testing and obtain necessary approvals for change execution.
• Support R&D: experimentation, research, testing and evaluation.
The Requirements:
• Minimum 3 years of experience in IT, with a strong background in IT operations, system administration and incident management.
• Hands-on experience with cloud platforms – AWS experience is a strong advantage.
• Familiarity with IT audit, compliance reviews, and security best practices.
• Knowledge of Government ICT policies and frameworks is advantageous.
• Proven ability to manage vendors, stakeholders and cross-functional teams.
• Strong analytical, documentation and reporting skills.
• Excellent communication and problem-solving skills, comfortable in a high-compliance environment.
• Able to obtain and hold security clearance due to project sensitivity.
To Apply:
Please send your latest CV in MS Word format to *************
Appreciate the interest of all applicants; however only shortlisted candidates will be notified.
EA Licence No: 20S0237
Peringatan Penting
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