- Singapore Central Region (Singapore) Singapore
Kerja Sepenuh Masa SHOPPING MALL RECEPTIONIST - CUSTOMER SERVICE UP TO $3300 - BONUSCENTRAL-WESTAPPLY NOW #JT, Gaji tinggi SGD 3,300 di RecruitFirst Pte Ltd Central Region (Singapore) - Maukerja
SHOPPING MALL RECEPTIONIST - CUSTOMER SERVICE UP TO $3300 - BONUSCENTRAL-WESTAPPLY NOW #JT
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Job description
Location: Central / West
Working Hours:
6-days work week schedule on rotating shift (including PH, Weekend)
· Shift 1: 10am - 6pm
· Shift 2: 12pm - 8pm
· Shift 3 : 2pm - 10pm
Salary:
Up to $3300 + Bonus
Key Responsibilities
Managed daily operations of the members’ lounge and customer service counter, ensuring a well-maintained environment and delivering a premium hospitality experience for members, guests, and shoppers.
Served as the main point of contact for customer and membership enquiries through WhatsApp, email, phone, and in-person interactions, providing timely and professional assistance.
Handled customer feedback, complaints, lost-and-found administration, paging, and in-house announcements in accordance with service standards and procedures.
Conducted regular mall and facility inspections to ensure common areas, retail spaces, and marketing communication facilities were well maintained, and coordinated follow-up actions with relevant departments.
Supported the execution of promotions, events, and high-touch member activities by managing guest registration, coordinating with internal stakeholders, and ensuring smooth event operations.
Promoted loyalty programs, digital customer service solutions, and voucher initiatives, while educating retailers on programme participation and assisting with redemption and administrative processes
Requirements
High self-initiative and attentive to details
Required to work on 6 days rotating shifts including weekends and Public Holidays
Computer literate, customer oriented with good communication and interpersonal skills
Jayden Tan
R26159870
RecruitFirst Pte Ltd
E.A. 13C6342
Location: Central / West
Working Hours:
6-days work week schedule on rotating shift (including PH, Weekend)
· Shift 1: 10am - 6pm
· Shift 2: 12pm - 8pm
· Shift 3 : 2pm - 10pm
Salary:
Up to $3300 + Bonus
Key Responsibilities
Managed daily operations of the members’ lounge and customer service counter, ensuring a well-maintained environment and delivering a premium hospitality experience for members, guests, and shoppers.
Served as the main point of contact for customer and membership enquiries through WhatsApp, email, phone, and in-person interactions, providing timely and professional assistance.
Handled customer feedback, complaints, lost-and-found administration, paging, and in-house announcements in accordance with service standards and procedures.
Conducted regular mall and facility inspections to ensure common areas, retail spaces, and marketing communication facilities were well maintained, and coordinated follow-up actions with relevant departments.
Supported the execution of promotions, events, and high-touch member activities by managing guest registration, coordinating with internal stakeholders, and ensuring smooth event operations.
Promoted loyalty programs, digital customer service solutions, and voucher initiatives, while educating retailers on programme participation and assisting with redemption and administrative processes
Requirements
High self-initiative and attentive to details
Required to work on 6 days rotating shifts including weekends and Public Holidays
Computer literate, customer oriented with good communication and interpersonal skills
Jayden Tan
R26159870
RecruitFirst Pte Ltd
E.A. 13C6342
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