Main Duties & Responsibilities:
Overall responsible and in charge of the branch’s smooth operations. This includes achieving daily branch sales target, meeting all staff (including SM, therapists and CSOs) monthly target, managing of staff’s leave applications approve staff’s OT, staff’s punctuality, staff’s appraisal, planning and updating on roster, update staff on all current promotions, making cold-calls to customers, handling customer’s complaint, staff’s grievances, branch’s cleanliness and etc
To motivate staff in building team work, ensure good communication among staff and foster a positive working environment
To establish good relationship and provide excellent service to customers
Sharing of knowledge to staff, perform staff training and coaching on effective practices regularly in relation to daily operations matter, sales pitch on products and treatments, customer service and etc
Empower staff to accomplish task and achieve desired goal
Perform any other ad-hoc duties and other matters as assigned by the Company
Requirements:
Min. 8 years' experience in the beauty wellness industry with proven track record in sales target
Independent, motivated, optimistic and possess initiative
Highly motivated, sales driven and service oriented
Good interpersonal skills and communication qualities
Team player with ability to cooperate with colleagues and have strong leadership capabilities
Willing to work retail hours (including weekends and public holidays)
Passionate about the beauty and service industry
Attractive package will be offered (including basic salary, commission and incentives)
FRESVER BEAUTY PTE. LTD started when an enterprising young woman had the vision of beautifying people. It gave her great joy knowing she could help others feel confident and was making a difference to their lives. Through sheer hard work, she managed to put herself through Beauty College with hard-earned money from door-to-door product sales. Eventually, she saved enough to start a home facial business.
With a pool of ever-increasing customer base that always came back for her great service and treatment results, she was finally able to start her first beauty salon at Toa Payoh in 1988.
This inspiring figure is Ms Alice Lim, beautician turned CEO who single-handedly grew Fresver from humble beginnings to the multi-award-winning brand it is today.