- Singapore
Kerja Sepenuh Masa Customer Service Executive, Gaji tinggi SGD 3,600 di LEARNING POINT KIDS PTE. LTD. - Maukerja
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Full-Time:
Location: Must be comfortable to travel to different branches when required (Bukit Timah Plaza, Century Square, Oasis Terraces, Parkway Centre, Thomson Plaza)
Work Days:
Monday-Friday:
shifts within centre opening hours (10am-10pm)
Saturday-Sunday:
shifts within centre opening hours (8am-6pm)
Able to work shift hours and on weekends (4 weekdays and 1 weekend)
44 hours per week
Job Responsibilities:
Acquire and maintain strong knowledge of the organisation's programmes, services and processes
Keep abreast of latest MOE initiatives to stay relevant with customers' needs
Actively promote programmes to both prospective and existing customers
Attend to customers' needs and enquiries in a prompt and customer-centric manner
Build rapport and maintain a positive relationship with all stakeholders
Handle all walk-ins, phone, text messages and online enquiries in a warm, earnest and professional manner
Ensure administrative duties like registration and enrolment data are accurately captured in a meticulous and detailed manner
Maintain an updated record of customer interactions, including inquiries, feedback and complaints
Provide support and assistance to teachers and students whenever required
Uphold a strong communication platform between teachers and parents
Assist in other adhoc duties as assigned
Job Requirements:
Minimum qualifications: Diploma
Strong proficiency in spoken and written English
Proficient with Google Docs, Google Sheets and Microsoft Office
Good team player with ability to work with minimal supervision
Prior experience in education industry would be advantageous
Please note that the position and remuneration can be negotiated based on the candidate's relevant experience(s).
Only shortlisted candidates will be contacted.
Location: Must be comfortable to travel to different branches when required (Bukit Timah Plaza, Century Square, Oasis Terraces, Parkway Centre, Thomson Plaza)
Work Days:
Monday-Friday:
shifts within centre opening hours (10am-10pm)
Saturday-Sunday:
shifts within centre opening hours (8am-6pm)
Able to work shift hours and on weekends (4 weekdays and 1 weekend)
44 hours per week
Job Responsibilities:
Acquire and maintain strong knowledge of the organisation's programmes, services and processes
Keep abreast of latest MOE initiatives to stay relevant with customers' needs
Actively promote programmes to both prospective and existing customers
Attend to customers' needs and enquiries in a prompt and customer-centric manner
Build rapport and maintain a positive relationship with all stakeholders
Handle all walk-ins, phone, text messages and online enquiries in a warm, earnest and professional manner
Ensure administrative duties like registration and enrolment data are accurately captured in a meticulous and detailed manner
Maintain an updated record of customer interactions, including inquiries, feedback and complaints
Provide support and assistance to teachers and students whenever required
Uphold a strong communication platform between teachers and parents
Assist in other adhoc duties as assigned
Job Requirements:
Minimum qualifications: Diploma
Strong proficiency in spoken and written English
Proficient with Google Docs, Google Sheets and Microsoft Office
Good team player with ability to work with minimal supervision
Prior experience in education industry would be advantageous
Please note that the position and remuneration can be negotiated based on the candidate's relevant experience(s).
Only shortlisted candidates will be contacted.
Peringatan Penting
Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.
Lebih Lanjut