jobs in Cushman & Wakefield

Kerja Sepenuh Masa, RSOC Monitoring Analyst (Data Centre, JOHOR) di Cushman & Wakefield Johor - Maukerja

RSOC Monitoring Analyst (Data Centre, JOHOR)

Cushman & Wakefield

Sepenuh Masa

Johor Bahru, Johor

Kongsi
Simpan

Lokasi Kerja

  • Johor Bahru Johor Malaysia

Penerangan Kerja

Tanggungjawab

Job Title

RSOC Monitoring Analyst (Data Centre, JOHOR)

Job Description Summary

Job Description

  • Perform continuous monitoring of:
    • Access control systems
    • Video surveillance systems
    • Intrusion detection systems
    • Safety and environmental alarm systems

  • Conduct initial triage and classification of events:
    • Security events
    • Safety (EHS) events
    • Infrastructure-related incidents

  • Execute incident escalation in accordance with GSOC escalation models:
    • Security Operations teams
    • EHS response teams
    • IRC / Infrastructure Operations

  • Support incident communication coordination:
    • Notify relevant stakeholders
    • Track escalation status
    • Maintain incident timelines

  • Monitor infrastructure operational alerts, including:
    • Security system outages
    • Access disruptions
    • Facility-related operational issues
  • Maintain real-time situational awareness during active incidents
  • Maintain accurate incident logs, reports, and tracking records
  • Adhere to GSOC standard operating procedures, escalation thresholds, and event classification models
  • Support 24/7 operations, including shift-based monitoring coverage
Requirements

  • Diploma holder
  • Any relevant working experience will be advantageous
  • Basic understanding of Physical security systems (ACS, CCTV, IDS) and Data center operations and critical infrastructure environments
  • Strong situational awareness and ability to perform structured triage
  • Ability to follow escalation protocols with discipline and accuracy
  • Willingness to work rotating shifts in a 24/7 operational environment

INCO: “Cushman & Wakefield”

Peringatan Penting

Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

Lebih Lanjut