Company Description Universal Nursing Care is a healthcare company headquartered at Infinity Tower, Jalan SS6 in Petaling Jaya, Selangor, Malaysia. The organization is focused on delivering nursing and related care services to the local community, working closely with patients, families, and healthcare partners. Operating from a modern office environment, Universal Nursing Care emphasizes professional service, reliable support, and compassionate care. Team members collaborate across functions to ensure consistent service quality and patient-centered solutions, making it a strong environment for healthcare and business professionals.
Role Description The Account Executive role at Universal Nursing Care is a full-time, on-site position based in Petaling Jaya. The Account Executive will manage relationships with healthcare providers, partner organizations, and clients, ensuring that service needs are understood and met. Daily responsibilities include handling inquiries, preparing proposals, coordinating service agreements, and maintaining accurate records in the company’s systems. The role also involves monitoring account performance, following up on billing and payment matters, and collaborating with clinical and operations teams to resolve issues promptly. This individual will support business development activities, contribute to marketing and outreach initiatives, and provide regular reporting to management on account status and growth opportunities.
Qualifications
- Strong client relationship management skills, including account servicing, stakeholder communication, and follow-up.
- Business administration capabilities such as proposal preparation, contract coordination, and basic sales support.
- Proficiency with office software (e.g., word processing, spreadsheets, CRM tools) and accurate data entry and documentation skills.
- Effective verbal and written communication skills, with the ability to present information clearly and professionally.
- Organizational and time management skills, including the ability to prioritize tasks and manage multiple accounts.
- Collaborative mindset with the ability to work closely with clinical, operations, and finance teams.
- Experience in healthcare, nursing services, or related industries is an advantage.
- Diploma or degree in Business, Marketing, Healthcare Administration, or a related field preferred.
- Comfort working on-site in Petaling Jaya and engaging directly with clients and partners.