The Receptionist is responsible for managing front-desk operations, welcoming visitors, handling incoming calls and enquiries, and providing administrative support to ensure the smooth daily operations of the company.
Key Responsibilities
1. Customer Service
Provide friendly and professional assistance to customers and visitors.
Handle basic customer enquiries and direct requests to the relevant personnel.
Ensure a positive first impression for visitors and business partners.
Maintain a neat, clean and presentable reception area.
2. Telephone & Communication
Handle incoming telephone calls and transfer calls to the relevant departments.
Respond to general enquiries via phone, email and other communication channels.
Receive and distribute incoming mail, parcels and documents.
3. Administrative Support
Perform general administrative and clerical duties, including filing, photocopying and data entry.
Monitor stationary supplies and arrange replenishment when necessary.
Coordinate courier services and incoming/outgoing deliveries.
Assist HR with administrative tasks when required.
Requirements
Minimum GCE 'N' / 'O' Level or equivalent.
Good communication and interpersonal skills.
Pleasant personality with a positive and service-oriented attitude.
Proficient in Microsoft Office (Word, Excel and Outlook).
Good organisational and multitasking abilities.
Able to work independently and handle multiple tasks efficiently.
Previous receptionist or administrative experience will be an advantage.