Company Overview
Jalan Besar Town Council manages and maintains common property of public residential and commercial estates, ensuring smooth operations and community well-being in the town.
Job Summary
We are seeking a dedicated and experienced
Property Manager / Senior Property Manager
to oversee day-to-day township operations and facilities management. In this role, you will lead a team of Property Officers to maintain high standards of cleanliness, maintenance, and safety across our public housing estates and commercial properties. You will serve as a key liaison between the Town Council, Members of Parliament (MPs), Grassroots Organisations, government agencies, and residents.
Key Responsibilities
1. Estate Management & Operations
Lead, guide, and mentor a team of Property Officers to ensure high operational efficiency and service standards across assigned divisions.
Supervise and plan cyclical maintenance programs for estate infrastructure (e.g., lifts, water pump rooms, rooftops, electrical switchrooms, bin centres, and lamp posts).
Drive estate operational metrics to achieve top-tier "Green Band" ratings for the Town Council Management Report (TCMR) and maintain high Municipal Satisfaction Survey (MSS) scores.
Manage term contractors (e.g., conservancy, horticulture, pest control) to ensure strict adherence to contractual Service Level Agreements (SLAs).
2. Stakeholder & Community Engagement
Work closely with Members of Parliament (MPs), Grassroots Leaders (GRLs), and government agencies (HDB, NEA, LTA, PUB) on estate improvement works and municipal matters.
Participate in regular estate walk-throughs and community sessions alongside MPs and Grassroots Committees.
Oversee the prompt investigation and resolution of resident feedback and municipal queries, ensuring professional communication throughout.
3. Project & Council Governance
Plan and supervise infrastructure improvement projects, including the Neighbourhood Renewal Programme (NRP), covered linkways, and playground upgrades.
Serve as Secretary to assigned Town Council Committees (e.g., Estate Management, Audit & Risk, or Project Development Committee) to support administrative and policy objectives.
Administer annual operating budgets, manage tenancy/lease matters, track vendor payments, and oversee contract procurement in compliance with public governance standards.
Requirements
Education:
Recognized University Degree in Real Estate, Building Services, Facilities Management, or a related discipline.
Work Experience:
Minimum 3 to 5 years of direct experience in Town Council / Township Management operations. Candidateswith 6 or more years of relevant township leadership experience will be considered for the
Senior Property Manager
position.
Key Competencies:
Proven leadership with a strong track record of managing and developing operational teams. Exceptional interpersonal, communication, and diplomacy skills to engage stakeholders at all levels (MPs, agency officers, contractors, and residents). High integrity, problem-solving capability, and the resilience to work effectively under pressure and tight deadlines.