Kerja Sepenuh Masa, Front Desk Executive di Duxton Asset Management - Maukerja

Job Summary

We are seeking a professional and well-organised Front Desk Executive to manage the company's reception area and provide a professional first point of contact for clients, investors, business partners and visitors.

The role will also provide general administrative and office support, coordinate with internal departments and assist in maintaining a professional and well-functioning office environment.

Key Responsibilities

Front Desk & Reception

• Manage the company's reception area and ensure a professional and welcoming environment.
• Greet and assist clients, investors, business partners and visitors in a professional manner.
• Handle incoming calls, emails and general enquiries and direct them to the appropriate department.
• Coordinate visitor registration, meeting room arrangements and appointments.
• Notify relevant staff when visitors arrive and assist with visitor access where required.
• Manage incoming and outgoing mail, courier services and deliveries.

Client & Visitor Services

• Provide professional assistance to clients, investors and external business contacts visiting the office.
• Maintain a high standard of confidentiality when handling visitors and company information.
• Coordinate meeting arrangements for management, investment teams and other departments.
• Support client and investor meetings by preparing meeting rooms and ensuring required facilities are available.

Office Administration

• Provide day-to-day administrative support to the office and management.
• Assist with office supplies, stationery and inventory management.
• Coordinate with building management, cleaning, maintenance, security and other office service providers.
• Assist with office access cards, visitor passes and related administrative matters.
• Maintain proper records of office documents, deliveries and administrative activities.
• Support office events, meetings and internal activities when required.

Corporate & Internal Coordination

• Coordinate with HR, Finance, Operations, IT and other departments on general administrative matters.
• Assist with onboarding arrangements for new employees, including workstation, access card and basic office setup.
• Support internal meetings and management activities.
• Assist with preparation of administrative reports and records where required.

Confidentiality & Compliance

• Maintain strict confidentiality of client, investor, employee and company information.
• Follow company policies, security procedures and internal controls.
• Escalate any unusual visitor activity, security concerns or administrative issues to the appropriate person.
• Handle sensitive information in accordance with company confidentiality and data protection requirements.

Requirements

• Diploma or Bachelor's degree in Business Administration, Hospitality, Management or a related field preferred.
• 1–3 years of experience in front desk, reception, office administration, client services or a similar role.
• Experience in financial services, asset management, private funds, investment banking or professional services is an advantage.
• Professional appearance and strong customer-service orientation.
• Good verbal and written communication skills.
• Strong organisational and coordination skills.
• Proficient in Microsoft Office and common office communication tools.
• Able to handle multiple tasks and work in a fast-paced professional environment.
• High level of integrity, discretion and confidentiality.

Role Objective

To ensure the company's front desk, visitor experience and day-to-day office administration are managed professionally and efficiently, while providing reliable support to management, employees, clients, investors and external business partners.