Kerja Sepenuh Masa, Operations Manager di HM Gallery Pte Ltd North Region (Singapore) - Maukerja

Company Description HM Gallery Pte Ltd specializes in customized solutions for home soft furnishings, offering tailored products to meet diverse customer preferences and interiors. The company operates its own in-house production and installation teams, enabling a seamless, end-to-end service experience. This integrated approach supports reliable quality control and efficient project delivery. HM Gallery aims to be a one-stop solution for customers seeking personalized home soft furnishing services, from design to installation.

Role Description The Operations Manager is a full-time, on-site role based in Woodlands, responsible for overseeing daily operations across production, installation, and customer service. This role includes planning and coordinating schedules, managing workflow and resources, and ensuring projects are completed on time and to quality standards. The Operations Manager will supervise operational staff, implement process improvements, and maintain close communication with sales and design teams to meet customer expectations. The position also involves monitoring inventory, liaising with suppliers, resolving operational issues, and ensuring a safe and efficient working environment. The Operations Manager will track key performance indicators, prepare reports for management, and support strategic decisions to enhance overall business performance.

Qualifications

• Experience in operations management, preferably in home furnishings, interior solutions, or a related production and installation environment.
• Strong skills in workflow planning, scheduling, and resource allocation to manage multiple projects and deadlines.
• Proficiency in team leadership, staff supervision, and performance management, with the ability to motivate and guide diverse teams.
• Solid problem-solving and decision-making abilities, with attention to detail and a focus on quality and customer satisfaction.
• Good communication and interpersonal skills for coordinating with customers, internal teams, and external vendors.
• Competence in using basic office software (e.g., MS Office) and operations tools; familiarity with inventory or project management systems is an advantage.
• Understanding of safety, compliance, and best practices in an on-site production and installation setting.
• Relevant diploma or degree in Business, Operations Management, Supply Chain, or a related field; equivalent experience will be considered.
• Ability to work on-site in Woodlands and adapt to a fast-paced, hands-on operational environment.