Kerja Sepenuh Masa, Indoor Sales And Marketing di Charslton Technologies Pte Ltd - Maukerja

Company Description:

Charslton Technologies Pte Ltd, founded in 2001, is a specialized distributor of scientific instrumentation and laboratory supplies serving the local Singapore market and the wider Asia Pacific region. The company began with a focus on High-Performance Liquid Chromatography (HPLC) instruments, supplies, and accessories. Over time, Charslton has expanded its portfolio to include spectroscopy consumables, Gas Chromatography (GC) consumables, certified reference materials, environmental monitoring equipment, automated sample preparation equipment, and general lab equipment. This broad product range enables Charslton to support diverse laboratory needs across industries and research sectors. Team members work in a technically focused environment that values expertise, reliability, and customer support.

Role Description:

Indoor Sales (approx. 50%)

•    Respond to incoming customer inquiries via phone, email, and website enquiry forms in a timely and professional manner

•    Prepare and issue price quotations, proforma invoices, and sales orders

•    Follow up on outstanding quotations and support the outdoor/field sales team in closing deals

•    Liaise with principals and suppliers to check stock availability, lead times, and pricing

•    Maintain and update customer records and sales data in the CRM system

•    Coordinate order processing with thelogistics/operations team to ensure timely delivery

•    Assist with preparing tender and bid documentation asrequired.

Marketing (approx. 50%)

•    Assist in maintaining and updating website content, including product pages and SEO-related keyword and copy updates

•    Support email marketing campaigns, newsletters, and customer communications

•    Manage and schedule content across social media platforms (e.g. LinkedIn)

•    Assist with planning and coordinating trade shows, exhibitions, and product launch events

•    Prepare marketing collateral such as brochures, product flyers, and presentation materials

•    Track and report on basic marketing metrics (website traffic, campaign engagement, enquiry sources)

•    Coordinate with principals and suppliers for marketing materials, product images, and promotional support

Requirements:

•    Diploma or Degree in Business, Marketing, Science, or a related field; fresh graduates are welcome to apply

•    0–2 years of relevant experience; prior exposure to sales, marketing, or the scientific/laboratory industry is an advantage but not required

•    Strong written and verbal communication skills in English

•    Proficient in Microsoft Office (Word, Excel, PowerPoint); familiarity with CRM tools, website CMS platforms, or social media management is a plus

•    Highly organized, detail-oriented, and able to manage multiple tasks and deadlines

•    A proactive, eager-to-learn attitude with genuine interest in the scientific and analytical instrumentation industry

•    Good interpersonal skills and a customer-service mindset

Qualifications

• Candidates should possess strong Communication skills, including clear written and verbal communication and the ability to present technical information in an accessible manner.
• Candidates should possess Customer Service skills with a focus on responsiveness, relationship-building, and handling inquiries or issues professionally.
• Candidates should possess Sales skills, including lead follow-up, negotiation, and closing, preferably in technical or laboratory products.
• Candidates should possess Training and Sales Management skills, such as conducting product briefings or basic training sessions and supporting coordinated sales activities.
• Relevant experience in B2B sales, marketing, or account management, ideally within scientific, laboratory, or industrial sectors.
• Proficiency in using office productivity tools and CRM or sales management software.
• Diploma or degree in science, engineering, business, marketing, or a related field is advantageous.
• Ability to work independently, collaborate within a team, and adapt to a fast-paced, customer-focused environment.