Kerja Sepenuh Masa, Outlet Manager di Tuk Tuk Thai Boat Noodle Restaurant Sarawak - Maukerja

Manage the day-to-day operations of the outlet.

Lead, supervise, and motivate the outlet team.

Prepare staff schedules and manage manpower requirements.

Monitor staff attendance, performance, discipline, and productivity.

Recruit and train new employees when required.

Ensure excellent customer service and handle customer complaints.

Maintain food quality, service standards, and company SOPs.

Ensure compliance with food safety, hygiene, and health regulations.

Monitor daily sales and work towards achieving sales targets.

Monitor cash handling, daily closing, and outlet financial performance.

Manage inventory, stock levels, ordering, wastage, and food costs.

Implement marketing campaigns, promotions, and new product launches.

Prepare daily, weekly, and monthly outlet reports.

Analyze sales and operational performance and take corrective action.

Coordinate with the kitchen, purchasing, HR, finance, and marketing teams.

Ensure customer feedback is addressed appropriately.

Conduct staff briefings and regular team meetings.

Monitor outlet cleanliness, maintenance, and equipment condition.