Kerja Sepenuh Masa Customer Service Professional, Gaji tinggi MYR 2,200 di Cretev WP Kuala Lumpur - Maukerja

Educational Qualification

• Minimum SPM (pass).

• Minimum 1 Year in call center environment has added advantage

• Willing and able to work on shift

• Fresh graduates without experience but eager to learn are welcome

• To attend and answer inbound calls from customers. Identify their concern on products and services.

• Assist them to solve the problems by providing the right solution.

• Record customer details and issues correctly in the system.

• Maintain professionalism and represent the company with integrity at all times.

• Complete any additional tasks assigned by management in support of service excellence.

• Meet productivity goals (such as talk time and log-in time) while maintaining excellent service quality.

• Overtime pay for extra hours of work
• Contribution to EPF/SOCSO/EIS
• Annual Leave
• Health insurance
• Training provided
• Shift allowances
• Medical and Hospitalisation Leave