Kerja Sepenuh Masa, Senior Learning Development Consultant (ASEAN region) di IForte Group Federal Territory - Maukerja

Contract duration: 1 year

Role Purpose

The Senior Learning & Development Consultant supports the development of people and leadership capabilities across ASEAN. The role designs and delivers selected soft-skills programmes, manages customised learning requests, supports the implementation of global leadership and high-potential development initiatives, and ensures effective learning operations, vendor management and reporting across the region.

Key responsibilities

1. Learning Needs and Portfolio Planning

• Partner with the P&C Head, HRBPs and business stakeholders to understand business, talent and capability development needs across ASEAN.
• Translate agreed priorities into a focused annual learning plan and programme roadmap.
• Review the learning portfolio regularly and recommend which programmes should be improved, scaled, consolidated or discontinued.

2. Learning Program Design and Delivery

• Design, develop and deliver selected ASEAN soft-skills programmes using sound adult-learning and instructional-design principles.
• Work with internal SMEs and external partners to develop blended learning experiences, materials, facilitator resources, workplace application activities and evaluation methods.
• Promote learning culture through design and delivery zone-level learning activities, such as Lunch & Learn sessions, community-based learning.
• Support the P&C Head in designing customised learning solutions requested by HRBPs and take ownership of their implementation and delivery.

3. Programme, Vendor and Learning Operations Management

• Manage programme implementation against agreed scope, timelines, budgets and quality standards.
• Source, select and manage external facilitators, coaches and learning vendors, ensuring relevant solutions and reliable delivery.
• Manage learning-related procurement, purchase orders, invoices, contract administration and budget tracking in partnership with Procurement, Finance and other relevant functions.
• Manage learning calendars, programme communications and day-to-day learning platform operations across ASEAN.

4. Learning Analytics and Continuous Improvement

• Track participation, completion, learner feedback, workplace application and relevant learning and development outcomes across the portfolio.
• Translate data and feedback into clear insights and recommendations to improve programme effectiveness and participant experience.
• Apply appropriate digital and AI-enabled tools to improve learning design, delivery, administration and access.

5. Leadership and High-Potential Programme Support

• Support the localisation and implementation of global leadership programmes across ASEAN, maintaining core standards while strengthening local relevance.
• Support the implementation of ASEAN high-potential development initiatives, including mentoring, coaching and stretch-development components.

Qualifications and Experience

• Bachelor’s degree in Human Resources, Education, Organisational Psychology, Business or a related discipline, or equivalent professional experience.
• At least five years of relevant experience in Learning and Development, Talent Development, Leadership Development or a related field.
• Experience in a large multinational company is strongly preferred, particularly within a matrix organisation involving global, regional and country stakeholders.
• Strong written and spoken English; an additional ASEAN language is an advantage.
• Demonstrated ability to independently design, develop and deliver soft-skills learning programmes, applying adult-learning and instructional-design principles.
• Strong programme and project management skills, including managing multiple priorities and coordinating delivery across countries.
• Experience managing learning vendors, programme budgets and procurement-related processes.
• Familiarity with learning management systems, virtual learning tools and learning analytics, with the ability to translate data into practical insights.
• Excellent communication and stakeholder coordination skills, with the ability to clarify needs, align expectations and secure support across functions and levels.
• Strong facilitation skills and confidence engaging diverse audiences in both virtual and in-person settings.
• Ability to work independently, exercise sound judgement and follow through on agreed outcomes.
• Willingness to travel within ASEAN as required.