Company Overview
ORCHARD GRAND COURT PTE LTD is a service apartment offering comfortable and quality living spaces with attentive guest services and well-maintained facilities.
Job Summary
Lead the Housekeeping Department to deliver excellent guest satisfaction through efficient operations, staff training, and interdepartmental coordination in a service apartment setting.
Responsibilities
Deliver polite and effective guest interactions to achieve optimum guest satisfaction
Manage and oversee smooth and efficient operations of the Housekeeping Department
Coordinate and collaborate with all departments and employees to maintain a productive and positive work environment
Respond promptly to guests' needs, queries, and complaints to ensure high-quality service delivery
Provide hands-on training to housekeeping staff to enhance their skills and performance
Maintain interior and exterior landscaping to uphold property standards
Prepare and maintain records and reports as required by the Executive Housekeeper
Ensure departmental operations comply with directives from the Executive Housekeeper and Management
Communicate clearly and effectively with team members and utilize IT tools to support department functions
ORCHARD GRAND COURT PTE LTD
Is a service apartment.