Kerja Sepenuh Masa, Senior KYC reviewer di Xionex Federal Territory - Maukerja

Company Description Xionex helps banks, insurers, and enterprises modernize operations using governed AI, vertical AI agents, and deep domain expertise. The company focuses on reducing operational costs, accelerating back‑office processes, and improving quality for regulated industries. Through a high‑performance global service‑delivery model, Xionex supports clients in unlocking new efficiency opportunities and scaling their operations. Team members collaborate with financial and insurance institutions that are actively investing in AI‑driven transformation and process optimization.

Role Description The Senior KYC Reviewer is a full-time, on-site role based in Greater Kuala Lumpur. This position is responsible for performing end-to-end Know Your Customer (KYC) reviews, including collecting, validating, and analyzing customer information and documentation for onboarding and periodic refresh. The role involves assessing customer risk profiles, ensuring adherence to internal policies and regulatory requirements, and escalating potential issues or suspicious activities to relevant stakeholders. The Senior KYC Reviewer will provide quality assurance on KYC files prepared by junior team members, contribute to process improvements, and support training and mentoring activities within the team. Collaboration with compliance, operations, and client stakeholders is expected to help optimize workflows and maintain high standards of data accuracy and regulatory compliance.

Qualifications

• Strong KYC, AML, and customer due diligence experience, including reviewing complex client structures and high-risk cases.
• Applied knowledge of banking and financial services regulations, with familiarity in local and international compliance standards.
• Proficiency in documentation review, data validation, and quality assurance for KYC records and related operational processes.
• Ability to analyze risk, identify red flags, and make sound, well-documented decisions aligned with policies and regulatory guidelines.
• Effective communication and stakeholder management skills, with the ability to collaborate across compliance, operations, and business teams.
• Experience mentoring or guiding junior reviewers, contributing to training, and supporting continuous process improvement.
• Comfort working with digital tools, workflow systems, and AI‑enabled platforms to manage KYC cases and optimize back‑office processes.
• Bachelor’s degree in finance, business, law, or a related field, or equivalent professional experience; professional certifications in compliance or AML are an advantage.
• High attention to detail, integrity, and discretion when handling sensitive customer information, with a commitment to non-discriminatory and inclusive practices.