jobs in TAILORED JEWEL (SG) PTE. LTD.

Kerja Part-Time Sales - Customer Experience Associate, Gaji tinggi SGD 1,500 di TAILORED JEWEL (SG) PTE. LTD. Central Region (Singapore) - Maukerja

Part-Time Sales - Customer Experience Associate

TAILORED JEWEL (SG) PTE. LTD.

Outram, Central Region (Singapore)

Kongsi
Simpan

Lokasi Kerja

  • Outram Central Region (Singapore) Singapore

Penerangan Kerja

Tanggungjawab

SGD 15/hour | 3 Days a Week |Training Provided

Enjoy meeting people, and have a passion for great customer service?

Join

Tailored Jewel

, an award-winning online jeweller specialising in made-to-order engagement rings, wedding bands and fine jewellery.

We're looking for a

friendly, responsible and detail-oriented individual

to join our small team at One Raffles Place.

Unlike a typical retail jewellery store, we operate from a private, appointment-based sales suite. You'll spend most of your time helping couples find their dream wedding rings or guiding someone choosing the perfect engagement ring.

No aggressive selling, no busy shop floor.

We believe in creating a relaxed, personal experience where customers feel comfortable, informed and cared for.

Best of all,

no jewellery experience is required. Full training will be provided!

Working Hours & Salary

Pay:
SGD 15/hour (approximately SGD 1,300-1,500/month based on 21 paid hours per week)

Working Days:
3 days per week (

Saturday:
Compulsory working day)

Weekdays:
Choose 2 days between Tuesday and Friday, subject to an agreed monthly roster

Working Hours:
  • Tuesday–Friday:
12:00 PM – 7:00 PM

  • Saturday:
10:00 AM – 6:00 PM

Scheduling:
Work roster is planned and confirmed one month in advance

Location:
One Raffles Place, Singapore

Employment:
Part-Time Contract

Start Date:
November 2026

This role is ideal for individuals seeking a part-time position with predictable hours and some flexibility intheir weekday schedules.

What You'll Be Doing

1. Help Customers Find Their Perfect Ring

Welcome customers attending their scheduled jewellery consultations.

Guide couples exploring wedding bands and individuals shopping for engagement rings.

Help customers understand different designs, materials and customisation options.

Create a warm, comfortable and memorable experience.

2. Customer Service &Follow-Ups

Respond to customer enquiries through WhatsApp.

Follow up with customers after consultations and purchases.

Assist returning customers with collections, resizing requests and other after-sales services.

Ensure every customer feels well taken care of, even after their purchase.

3. Orders, Packing &Collections

Prepare and pack jewellery orders neatly and carefully.

Arrange customer collection appointments and prepare their orders for pickup.

Organise deliveries and drop off parcels at the nearby post office when required.

Conduct basic order checks before handing items to customers.

4. Simple Administrative &Team Support

Use our online system to create sales orders and service requests.

Update customer information and appointment schedules.

Keep customer enquiries and orders organised.

Work closely with our team to ensure smooth daily operations.

Don't worry if you're new to jewellery!

We'll teach you everything you need to know, from basic diamond and ring knowledge to customer consultations and our order management system.

What We're Looking For

Friendly, patient and enjoys talking to people.

Good spoken and written English.

Responsible, punctual and organised.

Comfortable using computers and WhatsApp.

Willing to learn about jewellery and customer service.

Able to work every Saturday and two agreed weekdays.

No previous jewellery or retail experience required.

Students, fresh graduates and individuals seeking part-time work are welcome.

Why Join Tailored Jewel?



Relaxed Working Environment

Work in a comfortable private jewellery sales suite, not a crowded retail shop.



Meaningful Customer Interactions

Help couples choose their wedding rings and be part of some of life's happiest moments.



Service Over Hard Selling

We focus on customer experience, genuine advice and building relationships, rather than pressuring customers into purchases.



Full Training Provided

Learn about diamonds, wedding rings, customer consultations and jewellery operations. No prior experience needed.



Flexible Weekday Scheduling

Work three days a week, including Saturday, with two flexible weekdays agreed upon in advance.

•

Comfortable Workspace

Enjoy access to a shared lounge area, drinking water and basic kitchen facilities within our office building.



Learn Valuable Skills

Gain practical experience in customer service, sales, order management and the fine jewellery industry.

Interested? We'd Love to Hear From You!

If you're someone who enjoy shelping people, pays attention to details and wants a friendly part-time role in a professional environment, we'd love to meet you.

Apply now and join the Tailored Jewel team!

Tailored Jewel is an award-winning, boutique fine jewelry brand with a digital-first DNA and a heartfelt dedication to personalization. Operating throughout Malaysia and Singapore, we empower customers to co-create their dream pieces—be it a diamond engagement ring, an elegant wedding band, or a custom heirloom accessory.

In Singapore, our design consultations happen in a private, appointment-based space in Tanjong Pagar—ideal for those who value privacy, clarity, and an elevated yet unpretentious experience.

We blend traditional craftsmanship with modern technology—enabling real-time customization and high-quality execution. Our ethically sourced materials and transparent, sincerity-led service make each Tailored Jewel piece more than jewelry—it’s a shared journey, shaped by trust and care.

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