Kerja Sepenuh Masa Food - Beverage Supervisor, Gaji tinggi MYR 2,000 di TPGR Johor - Maukerja

1. Assist Assistant F&B Outlet Manager and in day-to-day operation of F&B Outlet

 To ensure the inventory of F&B Outlet store are sufficient for daily operation.

 To ensure the cleanliness of F&B Outlet and kitchen area.

 Provide the necessary information to employee of the resort as and when required.

 To provide necessary information to F&B Manager/Assistant F&B Outlet Manager/Outlet Executive for the preparation of various reports which would be submitted to Top Management.

 To ensure the operations and the activities of F&B outlet are meeting the ISO quality standard.

 To assist Assistant F&B Outlet Manager/Outlet Executive arranges sufficient manpower for daily operation of F&B Outlet and kitchen.

 To assist Assistant F&B Outlet Manager/Outlet Executive in checking the billing to ensure the correct figures are being charge to customer.

 To ensure all the F&B equipment are in good conditions before and after use.

 Taking necessary action accordance with emergency procedures of the resort if any accident/emergency case happened in the F&B Outlet or kitchen area in the absent of Assistant F&B Outlet Manager/Outlet Executive.

 To study the current operations of F&B Outlet and propose any action to Assistant F&B Outlet Manager/Outlet Executive for continual improvement.

2. Handling of customer’s complaint and taking corrective action or preventive action

 To handling any minor customer’s complaint in F&B outlet and taking corrective action and preventive action.

 Report any major complaint from customer in F&B outlet to F&B Manager/Assistant F&B Outlet Manager/Outlet Executive for further investigation and action.

 Propose any necessary action to reduce customer complaint and increase customer satisfaction to F&B Manager/Assistant F&B Outlet Manager/Outlet Executive for continual improvement.

3. Assist F&B Manager and Assistant F&B Outlet Manager in the event preparation or special assignment

 Assist F&B Manager/Assistant F&B Outlet Manager/Outlet Executive in the event preparation or special assignment after receives the Event Order or memorandum from respective department.

 To handle any customer complaint about the F&B beverage for the event and special assignment and feedback to F&B Manager/Assistant F&B outlet Manager/Outlet Executive for further action.

 Assist F&B Manager/Assistant F&B Outlet Manager/ Outlet Executive in any advertisement or promotion of F&B Outlet’s product and ensure all the relevant staffs are aware of it.

4. Assist F&B Manager in staff management and development.

 Assist F&B Manager in conduct hiring, performance appraising and counseling for F&B Outlet as and when required.

 Establish and maintain employee relation.

 Assist F&B Manager in resolve the grievances and personal problems amongst F&B Outlet’s staffs.

 Assist F&B Manager in identify the training needs for F&B Outlet’s staffs.

 Assist F&B Manager in maintaining appropriates standard of conduct, dress, hygiene, uniforms, appearance and conduct of departmental staff during their shift.

 Increase the awareness of outlet and kitchen staff about the safety procedure and guidelines to prevent any

accident.

 Assist F&B Manager in providing the on job training to new employee.

 Review the leave application of respective shift’s staff and checking staff daily attendance.

5. Others

 Any other duties as and when required by F&B Manager/Assistant F&B Outlet Manager/Outlet Executive.

Pay: From RM2,000.00 per month

Benefits:

• Free parking
• Maternity leave
• Meal provided
• Opportunities for promotion

Work Location: In person