Dental Front Desk / Patient Service Executive
MySmile Dental Group is looking for a responsible and service-oriented
Dental Receptionist / Patient Service Executive
to join our dental clinic team.
The role is suitable for candidates who enjoy interacting with patients, are organised, and are keen to develop their skills in a professional healthcare environment. Candidates without prior dental experience are welcome to apply, as training will be provided.
Job Responsibilities
Register patients and assist with patient check-in and check-out
Manage appointment booking, rescheduling, and patient reminders
Attend to phone calls, WhatsApp messages, and walk-in enquiries professionally
Assist patients with enquiries on treatments, fees, payments, and clinic policies
Provide basic financial counselling and support payment-related matters
Perform accurate data entry and maintain patient records
Support day-to-day clinic operations and help maintain a clean and organised reception area
Assist with general administrative duties and other ad-hoc tasks when required
Work rotating shifts, including nights and/or weekends, based on clinic roster
Job Requirements
Basic computer literacy, including use of appointment systems, WhatsApp, and email
Good communication and interpersonal skills
Pleasant, patient-oriented, and service-driven attitude
Able to multitask and remain calm in a busy clinic environment
Responsible, punctual, and willing to learn
Prior experience in a dental, healthcare, or customer service role will be an advantage
Candidates without prior dental experience are welcome to apply
What We Offer
Structured on-the-job training
Supportive team environment
Exposure to a professional dental practice setting
Opportunities to learn dental knowledge, patient communication, and clinic operations
Skills development and career growth opportunities for suitable candidates
Interested candidates may apply with their resume. Shortlisted candidates will be contacted for an interview.