Kerja Sepenuh Masa, Team Leader, Housekeeping di Amari Kuala Lumpur Federal Territory - Maukerja

Company Description

Amari Kuala Lumpur is a contemporary city hotel featuring 252 guest rooms and suites designed with modern style and subtle Malaysian touches. Each room offers practical amenities including dedicated work space, a daybed, and complimentary Wi-Fi to support both business and leisure stays. The hotel’s central location provides convenient access to Kuala Lumpur’s attractions and business districts. Guests also enjoy impressive views of the city’s skyline, creating a memorable urban hospitality experience.

Role Description

The Team Leader, Housekeeping is a full-time, on-site role based at Amari Kuala Lumpur. This role oversees daily housekeeping operations, ensuring guest rooms and public areas are cleaned, maintained, and presented to brand standards. The Team Leader assigns tasks, monitors performance, and provides guidance and support to housekeeping team members. Responsibilities include coordinating room inspections, managing linen and laundry workflows, responding to guest requests, and collaborating with other departments to support smooth hotel operations. The role also involves reporting maintenance issues, enforcing safety and hygiene procedures, and helping train new team members.

Qualifications

• Candidates should possess strong Supervisory Skills to lead and motivate housekeeping staff, manage schedules, and uphold service standards.
• Candidates should possess solid Housekeeping skills, including room cleaning, public area upkeep, and attention to detail in presentation and hygiene.
• Candidates should possess Laundry-related skills, such as handling linens, operating laundry equipment, and maintaining inventory and quality.
• Candidates should possess excellent Customer Service and Communication skills to interact professionally with guests and coordinate effectively with colleagues.
• Previous experience in hotel housekeeping or a similar hospitality environment is highly beneficial.
• Ability to work on-site in a fast-paced setting, manage priorities, and maintain high standards of cleanliness and safety.
• Basic computer knowledge for using housekeeping systems and reporting tools is an advantage.
• Flexibility to work shifts, weekends, and public holidays as required by hotel operations.
• Open only for Malaysian Citizens