Job Summary
The Manager supports operations by overseeing daily cleaning activities, scheduling, staff coordination, inventory management, and client communication to maintain high standards of cleanliness and safety.
Responsibilities
Supervise and assign daily cleaning duties to cleaners to ensure efficient task completion
Prepare and manage cleaning schedules to meet company cleanliness standards
Inspect cleaning work regularly to maintain hygiene, safety, and quality standards
Train new cleaning staff on cleaning methods, equipment use, chemical handling, and safety procedures
Monitor staff attendance, punctuality, uniform compliance, and work performance to uphold discipline
Ensure cleaning equipment, tools, and supplies are maintained and readily available for operations
Monitor stock levels and request cleaning materials proactively to avoid shortages
Handle client, resident, or management complaints promptly and implement corrective actions
Coordinate cleaning requirements with management and other departments to align operations
Ensure proper handling and storage of cleaning chemicals to comply with safety regulations
Maintain accurate cleaning checklists, inspection reports, attendance records, and other documentation
Report maintenance issues, damages, hazards, or safety concerns promptly to relevant parties
Conduct regular site inspections and follow up on areas requiring improvement to enhance standards
Ensure cleaners comply with workplace health, safety, and hygiene regulations consistently
Assist with special cleaning projects, events, deep cleaning, and emergency cleaning as needed
Motivate and guide the cleaning team to achieve daily work targets and maintain morale
Preferred competencies and qualifications
Relevant experience in housekeeping, room attendant operations, or cleaning services
Previous supervisory or managerial experience in cleaning or hospitality environments
Strong leadership and communication skills to manage and coordinate teams effectively
Knowledge of room cleaning, housekeeping, and hygiene standards
Ability to work efficiently in a fast-paced hotel or hospitality environment
Experience in Singapore’s hospitality or cleaning industry is an advantage
Other Information
Salary & Benefits
Competitive salary based on experience and qualifications
Additional allowance may be provided based on responsibilities
Training and career development opportunities available