1. Recruitment & Staffing
- Assist in recruiting doctors, nurses, clinic assistants and other staff.
- Post job advertisements on suitable recruitment platforms.
- Arrange interviews and communicate with shortlisted candidates.
- Prepare offer letters, employment contracts and appointment documents.
- Monitor staffing requirements and vacancies across all clinic branches.
2. Staff Administration
- Maintain and update employee personal files and HR records.
- Prepare staff appointment letters, confirmation letters, warning letters and resignation documents.
- Monitor probation periods, contract expiry dates and staff confirmation.
- Maintain records of staff leave, medical certificates and emergency leave.
- Update the employee database for all clinic branches.
3. Attendance & Leave Management
- Monitor staff attendance, punctuality, overtime and absenteeism.
- Check monthly attendance and overtime records before payroll processing.
- Manage annual leave, sick leave and other leave applications.
- Report attendance issues and repeated lateness to management.
- Coordinate staff shift schedules with clinic managers.
4. Payroll & Statutory Contributions
- Assist in preparing monthly payroll and checking salary calculations.
- Calculate and verify overtime, allowances, deductions and unpaid leave.
- Coordinate monthly EPF (KWSP), SOCSO (PERKESO), EIS (SIP) and PCB submissions with the payroll officer or accountant.
- Maintain payroll records and ensure confidentiality of salary information.
- Assist with annual EA forms and other employment-related tax documentation.
5. Employee Relations & Discipline
- Handle routine staff enquiries regarding salary, leave and employment policies.
- Assist management in handling staff complaints and workplace conflicts.
- Prepare documentation for disciplinary action and performance counselling.
- Monitor staff performance reviews and probation assessments.
- Maintain professional confidentiality when handling sensitive employee matters.
6. Training & Staff Development
- Coordinate staff onboarding and orientation.
- Maintain training records for clinic assistants, nurses and administrative staff.
- Arrange training on customer service, clinic SOPs, workplace safety and company policies.
- Track mandatory training and competency requirements.
7. Employment Law & Compliance
- Assist in maintaining compliance with applicable Malaysian employment laws, including the Employment Act 1955.
- Maintain records and documentation required for employment inspections and audits.
- Track employment contracts, working hours, overtime, rest days and public holidays.
- Assist with relevant HR documentation for clinic operations and regulatory requirements.
8. HR Reporting & Management Support
- Prepare monthly HR reports covering headcount, recruitment, turnover, absenteeism and overtime.
- Track staffing costs and payroll expenses across branches.
- Assist in developing HR policies, employee handbooks and standard operating procedures.
- Support management with workforce planning and administrative projects.
9. Other Duties
- Perform other HR and administrative duties assigned by management.
- Coordinate HR matters with branch managers and clinic supervisors.
- Support consistent HR procedures across all company-operated clinics.
Pay: From RM2,500.00 per month
Benefits:
- Opportunities for promotion
Work Location: In person