Kerja Separuh Masa, Front of House Staff di Active Fitness - Maukerja

PART-TIME STUDIO EXPERIENCE CREW

Sugar Boxing — Orchard
Part-Time | Flexible Shifts

Love fitness, meeting people and being around great energy?

Sugar Boxing is looking for Part-Time Studio Experience Crew to join our Orchard team.

You'll be the face of Sugar when customers walk through our doors — welcoming members, helping first-timers, supporting our coaches and making sure the studio runs smoothly before, during and after classes.

This isn't just a reception job. We want someone who brings energy, personality and initiative to every shift.

WHAT YOU'LL DOLook After Our Members

• Welcome and check in customers
• Help first-time visitors feel comfortable
• Answer questions about classes, packages and bookings
• Assist customers with bookings and account enquiries
• Get to know our regular members
• Help create a friendly, energetic studio atmosphere
• Handle basic customer enquiries professionally

Keep the Studio Running

You'll help make sure everything is ready for our coaches and customers.

This includes:

• Opening or closing the studio depending on your shift
• Preparing the studio before classes
• Managing class check-ins
• Supporting bookings, cancellations and waitlists
• Keeping the reception and studio areas organised
• Checking that equipment is ready for classes
• Supporting coaches between classes
• Assisting with events, challenges and studio activities

Support Sales

You won't be expected to hard-sell customers, but you should be comfortable talking about what Sugar offers.

You'll:

• Explain our trial and class packages
• Help new customers choose the right option
• Collect details from new enquiries
• Follow up with trial customers when required
• Support package renewals and promotions
• Pass sales opportunities to the full-time team
• Help the studio achieve its monthly targets

Help With Social Media

Sugar is a social brand, so we'd love someone who's comfortable with Instagram and TikTok.

From time to time, you'll help:

• Capture photos and videos during classes
• Film behind-the-scenes studio moments
• Create Instagram Stories
• Capture coaches and members in action
• Support events and promotional content
• Spot moments around the studio that would make great content

You don't need to be a professional content creator, being comfortable with your phone and social media is enough.

WHO WE'RE LOOKING FOR

You might be a great fit if you're:

• Friendly, confident and comfortable meeting new people
• Energetic and positive
• Responsible and punctual
• Organised and able to work independently
• Comfortable speaking with customers
• Interested in fitness, wellness or sport
• Familiar with Instagram and TikTok
• Comfortable working in a fast-paced environment
• Someone who notices what needs doing and gets it done

Previous experience in fitness, hospitality, retail, events or customer service is useful but not essential.

Students, Polytechnic/University students and people looking to gain experience in the fitness industry are welcome to apply.

Training and uniforms will be provided.

WORKING HOURS

This is a part-time shift-based position.

Shifts will primarily cover our busiest class periods, including:

• Weekday mornings
• Weekday evenings
• Weekends

We're particularly interested in people who can commit to regular weekly shifts rather than constantly changing availability.

PAY

Competitive hourly rate

Additional incentives may be available for helping generate sales and convert customer enquiries.

There may also be opportunities to take on additional hours, events and responsibilities as you develop within the team.

WHY JOIN SUGAR?

You'll work in a boutique fitness environment where music, boxing, people and community come together.

You'll get hands-on experience in:

Fitness + Customer Experience + Sales + Events + Social Media + Studio Operations

For someone considering a future career in fitness, marketing, hospitality or business, it's an opportunity to learn how a real fitness studio operates from the inside.

Strong performers may also have opportunities to move into full-time roles within Sugar Boxing and Active Fitness.

APPLY

Send us your CV and a short introduction about yourself.

Tell us:

• What you're currently doing
• Why you'd like to work at Sugar Boxing
• Your weekly availability
• When you can start

We'd love to hear from you.

Job Type: Part-time

Pay: From $11.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person