About the Role
Join our External Marketing team and help power our acquisition marketing operations. You'll coordinate with vendors, track and report on performance, manage processes and keep finding ways to run things better.
This is not a creative marketing role. We're looking for someone who executes well, reports clearly, solves problems and cares about continuous improvement.
What You'll Do
Operations and monitoring
- Learn our end-to-end vendor operations, internal workflows, systems and data, and how teams depend on each other
- Monitor operational data to spot trends, anomalies, risks, bottlenecks and opportunities
- Keep clear visibility of priorities, dependencies and follow-ups
Problem solving and improvement
- Investigate operational issues, find root causes, assess impact and priority, and recommend practical solutions
- Design or improve processes, workflows, SOPs, scorecards and tracking methods
- Own improvement initiatives from identifying the problem through to implementation and measurable results
Execution and coordination
- Work with external vendors and internal stakeholders to deliver operational requirements and improvements
- Track actions and commitments, clear blockers within your authority and escalate material issues when needed
- Share clear updates, recommendations and next steps with the right people
What We're Looking For
- Structured thinking and sound operational judgement
- Ownership, dependable follow-through and a bias for action
- Comfort working with data in a KPI-driven environment
- Clear communication with vendors and stakeholders
- Ability to pick up unfamiliar processes quickly and work across teams
- A proactive, adaptable, improvement-minded approach
Requirements
- Experience in operations, vendor or partner management, process improvement, acquisition marketing operations or a similar cross-functional environment
- Strong critical thinking and the ability to understand and improve operational processes
- Ability to manage multiple priorities and improvement initiatives independently
- Experience managing projects or improvements from planning through execution
- Bachelor's degree in Business, Management, Marketing, Operations or a related field preferred, but not required
Pay: Up to RM25,000.00 per month
Benefits:
- Additional leave
- Opportunities for promotion
- Professional development
- Work from home
Application Question(s):
- Do you have any experience in managing projects or improvements from planning through execution?
- Do you have any experience in building new processes, scorecards or review systems?
- Are you comfortable in working with data and a KPI-driven environment?
Education:
Experience:
- operations, vendor or partner management: 2 years (Required)
Work Location: Remote