Kerja Sepenuh Masa Clinic Counter Assistant - nurses, Gaji tinggi SGD 2,800 di PRECISION MEDICAL PTE. LTD. Central Region (Singapore) - Maukerja

Job Summary

You will provide front-of-house and administrative support, assist with clinical room preparation and equipment operation, and manage patient communications including after-hours inquiries to ensure smooth clinic operations and excellent patient service.

Responsibilities

• Greet and check in patients, verify identity, and update medical records or insurance panel profiles accurately
• Manage appointment scheduling, register new patients, and process billing, payment collection, and insurance claims efficiently
• Prepare and tidy consultation rooms between patient visits, ensuring cleanliness, hygiene, and full stock of necessary supplies
• Operate and maintain the uroflowmetry machine, guiding patients through the procedure safely and correctly
• Label and dispense medications under specialist supervision following clinic protocols
• Respond promptly and professionally to patient inquiries via phone and WhatsApp during office hours
• Monitor and reply to urgent patient WhatsApp messages after hours on a rostered basis to support booking requests and clinic follow-ups

Required competencies and certifications

• Minimum GCE O-Level, N-Level, or relevant healthcare support certificate (e.g., NITEC in Nursing or Healthcare Services)

Preferred competencies and qualifications

• Prior experience working in a specialist clinic, preferably in Urology, General Surgery, or Nephrology
• Comfortable operating clinical equipment such as uroflow meters and managing data entry in clinic management systems
• Excellent written communication skills for professional patient interactions via WhatsApp
• Ability to maintain high hygiene standards and follow infection control guidelines when preparing consultation rooms
• Flexibility to check and respond to patient messages outside standard operating hours

Other Information

Working Hours & Remote Coverage

• In-Clinic: Standard operating hours (Monday to Friday, half-day Saturdays)
• Remote: Rostered or designated after-hours WhatsApp message monitoring and response during evenings or weekends