Kerja Sepenuh Masa Service Engineer, Gaji tinggi MYR 5,500 di Agensi Pekerjaan Reeracoen Malaysia Sdn. Bhd. Pulau Pinang - Maukerja

Edu: Degree in Electrical/Electronic/Mechanical/Mechatronics Engineering or its equivalent

Exp: At least 1-2 years of relevant experience with semiconductor equipment knowledge

Others:
- Strong communication and good interpersonal skills
- A meticulous, organized and resourceful team player
- A highly motivated individual who works independently with little supervision
- Work in cleanroom environment
- Required to work or on standby during after office hours/weekend/public holiday

Provide highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems

Perform continual improvement programmes, parts' overhaul, preventive maintenance, modifications and repair works on equipment

Serve as company liaison with customer on administrative and technical matters for assigned projects
Coordinate logistics arrangements and with customer on equipment related matters

Respond to customers’ complaints, provides time to solutions to resolve customers’ issues

Monitor the performance of the product, provide regular update report and feedback on customer’s service requests

Report common complaints of customers to management in order to address the situation for future reference