Kerja Sepenuh Masa, Marketing Assistant di O'Briens Irish Sandwich Cafe, Malaysia Federal Territory - Maukerja

Company Description O’Briens Irish Sandwich Café is a lifestyle café chain founded in Dublin, Ireland in 1988, with over 150 outlets worldwide and 30 cafés across Malaysia. The brand is known for freshly made-to-order hand-cut sandwiches, salads, wrappos, soups, gourmet coffees, fresh juices, smoothies, cakes, Irish snacks, and outside catering platters. O’Briens emphasizes healthy, wholesome meals and uses premium ingredients to provide high-quality food and beverage experiences. In Malaysia, the cafés are designed to be easily accessible and welcoming to guests seeking convenient yet nutritious options. Team members join a recognized international brand with strong standards for service, quality, and customer care.

Role Description The Marketing Assistant role is a full-time, on-site position based in WP Kuala Lumpur. The Marketing Assistant supports day-to-day marketing activities including assisting with campaign planning, executing promotions, and coordinating in-store marketing materials and digital content. This role helps monitor customer feedback, track campaign performance, and conduct basic market research to understand customer preferences and competitor activity. The Marketing Assistant collaborates with operations and store teams to ensure consistent brand messaging, support sales initiatives, and maintain high standards of customer experience. The role also includes administrative tasks such as preparing reports, updating databases, and assisting with event coordination and partnerships.

Qualifications

• Candidates should possess strong Communication skills to interact effectively with internal teams, partners, and customers.
• Candidates should possess Market Research skills to gather customer insights, analyze trends, and support data-driven marketing decisions.
• Candidates should possess Customer Service skills to understand guest needs and support initiatives that enhance the in-café experience.
• Candidates should possess Sales and Sales & Marketing skills to assist in driving footfall, promoting menu items, and supporting promotional activities.
• Basic knowledge of social media and digital marketing tools is beneficial.
• Ability to work on-site, manage multiple tasks, and meet deadlines in a fast-paced F&B environment.
• Good organizational skills and attention to detail for handling marketing materials and reporting.
• Diploma or degree in Marketing, Business, Communications, or a related field is preferred; relevant work experience in F&B or retail is an advantage.