Our client is a global leader in gateway services, who is seeking to recruit a
Customer Service Officer (Location: Airport)
. This position is based in Singapore.
Customer Service Officer (Location: Airport)
Responsibilities
- Oversee and lead a team in managing daily operations, making final decisions on matters of importance to ensure a positive passenger experience and satisfaction.
- Guide, develop, motivate, and mentor both new and existing staff, maintaining the highest service, grooming, and discipline standards.
- Ensure compliance with safety, security, and standard operating procedures of the company, airlines, and airport authorities.
- Assist the Duty Manager in daily deployment based on agreed service standards with the airlines and airport authorities.
Requirements
A diploma in any discipline
Good command of written and spoken English
Pleasant with a cheerful disposition and good interpersonal skills
Team player in a fast-faced environment.
Independent and able to multi-task
Able to prioritise tasks effectively to ensure most important tasks are completed on time
Able to work on Rotating shifts
JJ Consulting Services
EA Licence No.: 12C6207
Applicants are invited to send in a MS Word resume to
*************
stating position applying for/present/expected salaries and earliest available date.
We thank all applicants in advance and regret that only short listed candidates will be notified.
JJ Consulting Services is a recruitment firm and a preferred partner for multi-national companies and organisations seeking expansion in Asia. Our recruitment consultants come with in-depth industry and functional-area expertise, and we are committed to bring the best professional and staffing solutions to our clients and candidates alike.