Job Summary
Manage daily operations and maintenance of a condominium, ensuring facilities function optimally. Lead site teams and contractors to deliver timely maintenance, address resident feedback, and ensure compliance with statutory and safety standards.
Responsibilities
Manage day-to-day condominium operations and maintenance to ensure property and facilities are well maintained and fully functional
Supervise and coordinate site teams including security, cleaning, maintenance, and service providers to deliver quality services
Collaborate with contractors and term contractors to schedule and oversee maintenance and repair works, ensuring timely completion
Address residents' feedback, enquiries, and complaints, following up to ensure timely and satisfactory resolution
Conduct regular inspections of property, common areas, facilities, and building services to identify maintenance and safety issues
Coordinate preventive maintenance and corrective actions for mechanical and electrical (M&E) systems, building facilities, and essential services
Prepare quotations, work orders, reports, and documentation for management review and approval
Monitor service providers’ performance to ensure compliance with contractual requirements and quality standards
Assist Managing Agent and Management Council with meetings, reports, budgets, procurement, and estate management tasks
Ensure condominium compliance with Building Maintenance and Strata Management Act (BMSMA), Management Corporation Strata Title (MCST) procedures, relevant statutory requirements, safety standards, and management procedures
Respond promptly to urgent maintenance issues and emergencies by coordinating with contractors and stakeholders
Manage multiple priorities independently while maintaining strong organizational and problem-solving capabilities
Perform other duties and ad-hoc projects as assigned by Managing Agent or Management Council
Required competencies and certifications
Diploma in Building Management, Property Management, Facilities Management, or related field
Minimum 3 years of experience in condominium, property, or facilities management
Knowledge of building maintenance and mechanical & electrical (M&E) systems
Familiarity with BMSMA, MCST procedures, and relevant statutory requirements
Ability to manage after-hours emergencies when required
Preferred competencies and qualifications
Hands-on experience in mechanical and electrical (M&E) systems