Kerja Sepenuh Masa, Head of Data - Coverage, Banking - SPM di Standard Chartered Bank - Maukerja

Job Summary

• Lead and own the Data agenda across CIB for Coverage, Global Banking and SPM businesses; ensuring strong data risk management and effective data use across the global footprint.

Key Responsibilities

Strategy
• Member of the CIB Data Leadership Team, shaping enterprise-wide data strategy and priorities.
• Partner with the CIB Coverage, Global Banking and SPM Senior Management and the CIB Chief Data Office to define and embed good data practices and enable wider data use across the business.
• Define and support execution of the CIB Coverage, Global Banking and SPM data strategy including action plans aligned to business goals and regulatory requirements
• Ensure alignment with Group and CIB data strategy, standards, and regulatory expectations.
• Act as the senior CIB Coverage, Global Banking and SPM representative for all business data matters working with the CIB COEs for Data Governance and Insights & Analytics.
• Champion a forward-looking data culture to support digital transformation and business growth.

Business
• Act as a trusted advisor on data to senior business stakeholders.
• Take the lead on advising and setting up data workstreams within wider CIB Coverage, Global Banking and SPM transformation initiatives, ensuring they have access to the best advice on all matters pertaining to data.
• Partner, support and lead on data demand management for the CIB Coverage, Global Banking and SPM business including reviewing new business data asks and triaging work requests along with the CIB COEs. Align with different stakeholders within the bank on approaches and prioritization for new requests.
• Support resolution of key business data problems.
• Ensure CIB Data Office delivery of service meets business expectations and that SLAs/ OLAs are in place as needed.
• Ensure new CIB Coverage, Global Banking and SPM initiatives consider (where appropriate) end to end data design, data best practice, effective risk management, and analytics.
• Work with Group functions and CIB COEs to define, develop and deliver sustainable data tools and capabilities stack to automate and digitize for CIB Coverage, Global Banking and SPM data needs.
• Work with the CIB Insight & Analytics CoE and wider business Analytics and Data Science teams to ensure the analytics roadmap is delivered aligned to company best practice.

Processes
• Act as Data Representatives and deliver updates to senior strategy, corporate planning and transformation related forums
• including:
o CIB Coverage and Banking QPR
o Transformation programme PGSCs
o CIB Data Council
o Group Data Council (as required).
• Review MI and reporting for senior management and committees to ensure business needs and feedback are met.
• Monitor and escalate data issues in a timely manner, recommending corrective actions. Provide support for remediation activities in line with the data strategy.

People & Talent
• Work with CIB Data Office to define Data Management capabilities and services model aligned to CIB Coverage, Global Banking and SPM.
• Foster a strong risk culture, collaboration, and continuous learning mindset.
• Set objectives, maintain role clarity, and manage performance and development.

Risk Management
• Ensure remediation plans for any elevated data risks are appropriately prioritised and supported whether at a local or global level in collaboration with the CIB Data Governance and Management COE.
• Support remediation and provide advice related to data-regulatory and audit commitments specifically where the business requires extra support.
• Engage stakeholders and SMEs across the CIB Data Office as required to support on Risk, Regulatory and Assurance.

Governance
• Ensure Data Domain Owners across relevant business lines are in place and work with the CIB Data Governance and Management COE to support their responsibilities under Group and CIB frameworks.
• Communicate and support improvements for data metrics and MI to assess control effectiveness and residual risk.
• Work with the CIB Data Governance and Management CoE and wider business teams to ensure their governance roadmap is delivered aligned to business needs and best practice.
• Ensure further business inputs into CIB Data Office delivery of Data Conduct initiatives in partnership with Group functions to meet business needs.
• Support the CIB Data Governance and Management COE with Coverage, Global Banking and SPM implementations of improved Data Conduct standards, across:
o Data Quality
o Records Management
o Data Privacy
o Responsible AI
o Data Sovereignty

Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
• Group & CIB Chief Data Office
• CIB Coverage, Global Banking and SPM leadership
• Technology & Architecture Teams
• CFCR Advisory & Group Operational Risk
• Internal & External Audit
• Regulators (via Group interfaces)

Our Ideal Candidate

• 15+ years’ experience in Data Management, Governance, Analytics or Risk in financial services.

Role Specific Technical Competencies

• CIB knowledge of business and related processes
• Deep expertise in data management obligations and control frameworks.
• Expertise in creating and/ or running analytics delivery functions
• Experience in data strategy delivery, operating model design and large‑scale change delivery.

About Standard Chartered

We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.

Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.

What We Offer

• Being part of an inclusive and values driven organisation , one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
• In line with our Fair Pay Charter , we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance , with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.

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