Job Summary
Oversee and lead the daily operations of the beauty centre to drive sales performance, ensure excellent customer service, and maintain high standards of hygiene and safety. Manage staff schedules, training, and customer relations to achieve business goals.
Responsibilities
Lead daily operations of the beauty centre to ensure efficient service delivery and operational excellence
Supervise and coordinate staff activities to maintain smooth centre operations and high team performance
Deliver excellent customer service by addressing client inquiries, feedback, and resolving complaints promptly
Monitor monthly sales performance and implement strategies to achieve or exceed sales targets
Manage staff schedules, track attendance, and coordinate training programs to enhance team skills
Maintain cleanliness, hygiene, and safety standards to comply with health regulations and company policies
Monitor inventory levels and coordinate timely stock replenishment to support uninterrupted operations
Support marketing initiatives and promotions to increase customer engagement and sales
Ensure strict adherence to company policies and regulatory requirements in all centre activities