Kerja Sepenuh Masa Customer Service Agent, Gaji tinggi MYR 3,200 di Radii Global Selangor - Maukerja

Location: Subang Jaya, Selangor
Employment Type: Full-Time
Salary: RM2,500 – RM3,200 per month (Basic Salary, indicative)

We are looking for enthusiastic and service-oriented Customer Service Agents to handle customer enquiries and provide assistance across various service-related matters. The ideal candidates should have strong communication skills, a customer-focused mindset, and the ability to provide timely and effective solutions.

Key Responsibilities

• Handle incoming customer calls and enquiries professionally.
• Provide accurate information, guidance, and assistance to customers.
• Attend to customer requests, feedback, and complaints in a timely manner.
• Liaise with relevant departments and external parties to resolve customer enquiries.
• Follow up on outstanding cases and ensure appropriate resolutions.
• Record customer interactions and maintain updated information in the system.
• Escalate complex issues to the relevant department when necessary.
• Maintain service quality and ensure a positive customer experience.

Requirements

• Minimum SPM, Diploma, or Degree qualification.
• Candidates with call center, customer service, medical, or hospital experience are encouraged to apply.
• Fresh graduates with relevant academic backgrounds in Medical Science, Biomedical Science, Biochemistry, Nursing, Healthcare, or other related fields are welcome.
• Good verbal and written communication skills.
• Strong interpersonal, customer service, and problem-solving abilities.
• Basic computer literacy and data entry skills.
• Able to work independently and as part of a team.
• Willing to work on a rotational shift schedule.

Working Conditions

• Work location: Subang Jaya, Selangor.
• Rotational working shifts, including weekends and public holidays where required.
• Shift allowances and other benefits may apply, subject to company policy.

Pay: RM2,500.00 - RM3,200.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Work Location: In person