Experience: 6-9 Years
Role: Functional Business Analyst
Responsibilities
Key Skills:
Functional Business Analyst Responsibilities
- Translate business needs into detailed requirements, user stories and process designs.
- Coordinate requirements across business, design, development and testing teams.
- Manage requirement risks, changes, traceability and scope.
- Assess operational impact and support readiness planning.
- Support SIT/UAT preparation, defect triage and requirement clarification.
Deliverables
- B06 User Stories
- S519 Functional Specifications
- L2 Process Design and Documentation
- Operational Impact Assessment
- QA03 Detailed Test Cases
- Requirements Traceability and Change Management Documentation
Requirements
6 to 9 years’ experience as a Functional Business Analyst, preferably within digital banking, card payments controls and wallet provisioning
Strong experience across
at least six full project delivery cycles.
Able To Independently
- Translate business needs into functional and non-functional requirements.
- Develop user stories, process designs and functional specifications.
- Facilitate requirements across business, design, technology and testing teams.
- Manage scope, risks, dependencies, changes and requirements traceability.
- Assess operational impact and support implementation readiness.
- Support SIT/UAT planning, defect triage and requirement clarification.
Strong stakeholder management, analytical, communication and documentation skills.
Prior experience in Agile delivery and regional banking projects is preferred.
Key Domain/ Technical Skills
- Digital Banking (mandatory) with hands-on experience across App and Internet Banking customer self-service channels
- Card services experience, preferably in card payments and controls, transaction authorization, and related card processing functions (preferred)
- Digital Account Onboarding with a good understanding of end to end digital customer onboarding and account opening journeys
- Card payments experience, preferably digital wallet provisioning and payment (e.g Add card to Applepay, Google Pay, Samsung Pay) (preferred)
- Access & Security experience, preferably in Digital Identity, Authentication, Device Security and Transaction Signing (preferred)
- Digital Account Onboarding with a good understanding of end to end digital customer onboarding and account opening journeys (preferred)