jobs in HCL Singapore Pte Limited

Kerja Sepenuh Masa, Analyst (Support - Operations) di HCL Singapore Pte Limited - Maukerja

Analyst (Support - Operations)

HCL Singapore Pte Limited

Sepenuh Masa

Singapore

Kongsi
Simpan

Lokasi Kerja

  • Singapore

Penerangan Kerja

Tanggungjawab

Job Summary

  • Diploma or Degree in IT or related field
  • 0–2 years of experience in IT operations or support (fresh graduates can be considered)

Key Responsibilities

Key Responsibilities
  • Monitor and execute scheduled jobs (Control-M), including batch and end-of-day processes
  • Identify, troubleshoot, and escalate job failures as per SOP
  • Perform initial incident response and ensure timely escalation to L2 teams
  • Support application deployments, migration programs, and operational readiness checks
  • Handle tape operations (loading/unloading, vaulting, reconciliation)
  • Manage access and password requests via PALMS (including privileged access)
  • Perform basic UNIX/Linux checks and execute commands via PuTTY/WinSCP
  • Support SWIFT-related operational activities (daily checks, file handling)
  • Carry out Data Centre operations (access control, monitoring, compliance checks)
  • Maintain accurate logs, reports, and operational documentation
  • Ensure all activities follow security, audit, and compliance requirements
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Skill Requirements

  • Basic knowledge of Control-M, UNIX/Linux, and monitoring tools (e.g., Helix)
  • Familiarity with PuTTY, WinSCP, and general Data Centre operations
  • Understanding of incident management and escalation processes
Soft Skills:
  • Strong attention to detail and ability to follow procedures
  • Good communication and teamwork skills
  • Able to work under pressure in a fast-paced environment
  • Willing to work rotating shifts, including nights and weekends

Must Have Skill

Application Monitoring,Incident management,SNOW-IT Operations Management,System Monitoring,Data Center Networking

Good to Have Skill

Other Requirements

Peringatan Penting

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