Job Descriptions:
- The Operations Executive to the General Manager provides operational support to ensure smooth execution of business activities, coordination between departments, and timely delivery of operational objectives. The role acts as a key link between the GM and operational teams by monitoring progress, preparing reports, coordinating initiatives, and supporting continuous improvement activities.
- This position requires strong organizational, analytical, and communication skills, with the ability to understand business operations and drive follow-up actions across multiple departments.
Key Responsibilities:
1. Operations Coordination
- Support the GM in monitoring daily business operations and key operational activities.
- Coordinate with various departments to ensure alignment with company objectives and priorities.
- Follow up on operational tasks, action plans, and project milestones.
- Assist in resolving operational issues by coordinating with relevant stakeholders.
- Monitor operational performance and highlight areas requiring attention.
2. Performance Monitoring & Reporting
- Prepare operational reports, dashboards, and management updates for GM review.
- Track key performance indicators (KPIs), productivity targets, and operational improvements.
- Consolidate data and information from different departments for management decision-making.
- Assist in preparing presentations and reports for management meetings.
3. Project & Improvement Support
- Support the GM in implementing strategic initiatives and improvement projects.
- Coordinate cross-functional projects and ensure timely completion of assigned actions.
- Assist in process improvement activities to enhance efficiency and productivity.
- Maintain project trackers and follow up on deliverables.
4. Cross-Department Communication
- Act as a communication bridge between the GM and department heads.
- Coordinate meetings, discussions, and follow-up actions related to operational matters.
- Ensure important decisions and instructions are communicated effectively.
- Maintain visibility of operational priorities and deadlines.
5. Operational Documentation & Compliance
- Maintain operational records, procedures, and reports.
- Support preparation for audits, reviews, and management assessments.
- Ensure documentation is updated and properly maintained.
- Assist in implementing company policies and operational standards.
Requirements:
Education
- Diploma or Bachelor's Degree in Business Administration, Operations Management, Engineering, or related field.
Experience
- 2–5 years of experience in operations, manufacturing, engineering, project coordination, or business support roles.
- Experience working with multiple departments and senior management is preferred.
Skills
- Strong coordination and follow-up skills.
- Good analytical and problem-solving abilities.
- Proficient in Microsoft Office (Excel, PowerPoint, Word).
- Ability to prepare reports and presentations.
- Strong communication and interpersonal skills.
- Able to manage multiple priorities in a fast-paced environment.
Preferred Attributes
- Proactive and self-driven with strong ownership of tasks.
- Comfortable working independently and closely with senior management.
- Able to understand operational processes and identify improvement opportunities.
- Strong attention to detail with good business awareness.
- Willing to travel frequently to estate/field sites.
- Must be willing to be based in Bintulu, Sarawak.
- Good knowledge of plantation or field operations is an added advantage.
Reporting Structure
- Reports directly to: General Manager
Job Requirements:
- Possess at least a Diploma / Advanced Diploma / Bachelor's Degree in Agriculture, Forestry, or any related field.
- Good knowledge of plantation or field operations is an added advantage.
- Proficient in Microsoft Office, especially Excel and Word.
- Analytical, detail-oriented, and able to work independently.
- Excellent verbal and written communication.
- Minimum 2 years of experience in operational support or a related role.
- Willing to travel frequently to estate/field sites.
- Must be willing to be based in Bintulu, Sarawak.
Job Type: Full-time
Pay: From RM4,000.00 per month
Work Location: In person