Customer Service (Warehouse)
Work Location: Bukit Jelutong Warehouse, Shah Alam
Salary: RM2,300 – RM2,500 per month (excluding OT)
Working Hours: 8:30 AM – 5:30 PM
Experience: Minimum 2 years of relevant experience
Job Responsibilities
- Handle customer enquiries, requests, and service-related matters professionally and promptly.
- Coordinate with customers, warehouse, operations, and internal teams to ensure smooth daily operations.
- Monitor and follow up on customer orders, deliveries, inventory, and related issues.
- Maintain accurate records and update customer/order information in the system.
- Prepare and manage relevant reports, documentation, and administrative records.
- Assist with inventory management and stock-related activities.
- Investigate and resolve customer complaints or discrepancies in a timely manner.
- Communicate with the warehouse team regarding stock availability, order status, and delivery arrangements.
- Ensure all customer service activities are carried out accurately and according to company procedures.
- Perform other duties assigned by the supervisor or management.
Requirements
- Minimum 2 years of Customer Service or relevant logistics/warehouse experience.
- Candidates with inventory management experience will have an advantage.
- Good communication and interpersonal skills.
- Able to handle customer enquiries and resolve issues effectively.
- Good computer skills and proficiency in Microsoft Office.
- Able to work independently as well as in a team.
- Willing to work on shifts when required.
Shift Schedule
When required, employees may be assigned to the following shifts:
- Morning Shift: 6:30 AM – 3:30 PM
- Afternoon Shift: 1:00 PM – 10:00 PM
Benefits
- Monthly salary of RM2,300 – RM2,500 (excluding OT)
- Overtime payment applicable based on company policy.
- Opportunity to work in a logistics/warehouse environment with a reputable organisation.
Interested candidates, WhatsApp your updated resume to ************* 7940.
Pay: RM2,200.00 - RM2,500.00 per month
Work Location: In person