Kerja Sepenuh Masa, Assistant Manager, Marketing Operations di Plaza Premium Group Selangor - Maukerja

SCOPE OF ROLE:

Responsible for coordinating and managing day-to-day marketing operations across regions and business units, ensuring marketing activities, campaigns and collaterals are delivered on time, accurately and in line with Company's brand DNA and business requirements. The role serves as a key liaison between Marketing, Design, Operations, Sales, PR & Communications and regional teams, ensuring all marketing activities are properly planned, coordinated and execution-ready.

RESPONSIBILITIES:

1. Marketing Collateral Management

• Manage and coordinate collateral requests from all regions and business units.
• Maintain and update the marketing work list / tracker to monitor progress, priorities and deadlines.
• Liaise with the Design team on briefs, artwork development, amendments and finalization.
• Follow up with relevant stakeholders to ensure deliverables are completed on time.
• Ensure final materials are properly approved and distributed to the relevant teams.

2. Marketing Operations & Campaign Readiness

• Coordinate with Operations teams to ensure marketing campaigns are operationally ready before launch.
• Confirm that campaigns have the required marketing materials/collaterals (digital & non digital)
• Identify potential execution issues and follow up with the relevant teams before campaign launch.
• Support post-campaign follow-up and ensure materials are properly removed or updated when required.
• Lounge wall art pieces management.

3. Marketing Governance & Brand Compliance

• Act as a gatekeeper for marketing activities and materials across Company business units.
• Ensure campaigns and communications are aligned with Company Brand DNA, guidelines and positioning.
• Review marketing materials for consistency in branding, messaging and execution.
• Flag materials or activities that require further review, approval or alignment with Brand / Marketing leadership.
• Help maintain consistency across Lounges, Airport Dining, Hotel and other Company businesses.

4. New Opening Support

• Coordinate marketing collateral requirements for new openings, re-openings and renovations.
• Develop and maintain a new-opening marketing checklist and timeline.
• Coordinate with Design, Operations, regional teams and other stakeholders to ensure all required materials are ready before opening.
• Track key marketing deliverables from pre-opening through launch.

5. Sales & Marketing Event Support

• Support Marketing and Sales teams in planning and executing events, exhibitions, trade shows and promotional activities.
• Coordinate event-related collateral, branding, signage, promotional materials and other marketing requirements.
• Liaise with internal teams, agencies and vendors where required.
• Ensure event materials are delivered within agreed timelines.

6. PR & Communications Support

• Assist the PR & Communications team with events, launches, media activities and corporate communications projects.
• Coordinate supporting marketing materials such as, press event materials, presentation decks, event backdrops, invitations, media kits, signage, digital assets.

7. Reporting & Work Progress Tracking

• Maintain an up-to-date Marketing Operations Work List / Dashboard.
• Track requests, owners, deadlines, status and completion.
• Provide regular updates to Marketing leadership on outstanding and completed work.
• Highlight potential delays, bottlenecks or resource issues.
• Support workload prioritization across the Design and Marketing teams.

8. Cross-Functional Coordination

• Act as the key coordination point between: Regional Marketing, Design / Creative, Operations, Sales, PR & Communications, Business Units, Procurement / Vendors.
• Ensure information, timelines and expectations are clearly communicated across teams.

REQUIREMENTS:

• Bachelor's Degree in Marketing, Communications, Business, Advertising, Media or related field.
• 4–6 years of relevant experience in Marketing Operations, Marketing Coordination, Project Management, Brand Management or a similar role.
• Experience working in a multi-market or regional organization is preferred.
• Experience in hospitality, aviation, travel, retail, F&B or consumer-facing industries is an advantage.
• Strong experience in managing multiple marketing projects, collateral requests and deadlines simultaneously.
• Experience working closely with Creative / Design and Operations teams.
• Good understanding of brand guidelines and marketing execution.
• Experience supporting events, campaigns, new openings or launches is preferred.
• Proficient in PowerPoint, Excel and other project/work management tools.
• Strong written and verbal English communication skills.